Avaya IP 500 Communications Server

In 2009, following the release of IP Office v5, Avaya IP 500 will change its name to IP 500 Communications Server and gain new features and abilities.

The Avaya IP500 Communications Server is our most popular Avaya system. A phone system specifically designed for small business, the beauty of the Avaya IP 500 is that when the business is small, the IP 500 is a very affordable small office telephone system, but when the business grows, additional licences can be purchased to enable more features. This makes the IP500 base cost lower than other telephone systems, which is why it is our small business telephone system of choice.

• Can be set up as a traditional analogue or an IP (business quality VoIP) phone system
• Inbuilt voicemail, conference call & call centre capabilities
• Supports up to 32 connected business locations
• Avaya IP500 Communications Server comes in 3 New IP Office editions:
  • IP Office Essential Edition
  • IP Office Preferred Edition
  • IP Office Advanced Edition

Each Avaya IP 500 Communications Server base unit supports 8 expansion modules providing a combination of up to 384 analog, digital, and IP telephones, with capacity for 16 analogue trunks or 8 digital trunks. SIP trunks are also supported and support for SIP is greatly increased in IP Office v5. Additional analog trunks can be achieved by using expansion modules. Optional support for up to 128 voice compression channels is available. As and when required additional functionality is easily added which includes:

• Auto Attendant to calls to relevant department/person by pressing 1 etc
• Synchronising voice mail messages in an email inbox for easy message management
• Synchronising email messages into voicemail
• Scheduling, hosting & holding conference calls
• Uploading documents for real-time viewing
• Managing audio privileges for conference calls
• Using agent reporting and wallboards for customer service environments

Avaya IP 500 Communications Server - Special Offers

Telefonix Voice & Data have created some great special offers based around the Avaya IP 500 Communications Server. We offer a complete "Try before you Buy" installation, a 30 day trial of the entire system with no obligation on your part. We also have special packages for 10 user Communications Server system, 20 user Communications Server system and 50+ user Communications Server system, which contain everything you need to have complete peace of mind if your company needs to get itself set up in a new office or location quickly and with the minimum of fuss. All of these offers are flexible and any amount of Communications Server software and phone system addons can be added as you see fit.

Avaya IP 500 Communications Server - Related Pages

Avaya IP 500 Communications Server - Related IP Office Downloads

IP Office overview

IP Office review

The IP Office contact store

IP Office & customer management

IP Office & desktop communication

IP Office & unified communications

Avaya IP vs. VoIP guide

Avaya contact centre guide

Avaya unified communications guide

Enabling workforce mobility

Avaya IP 500 Gallery

Avaya IP500 Phone System Standard Edition scales up to 32 users and the professional edition up to 272.

Avaya IP Office Crowned ‘Best Buy’ in What to Buy for Business 2009 Telephone System Awards

System includes free voicemail, handling up to four simultaneous calls

Free 64 party conference calling, eliminating the need to pay for expensive conference calls through BT or other suppliers

If integrated with a CRM such as ACT! or SAP, the system pops up a screen on your computer to enable you to identify callers and record customer contacts

The Avaya IP500 system comes with a range of handset & wireless options, suitable for office, medical, hospitality, retail & factory environments

Avaya Phone Manager Lite is also included for free, an application on your PC that makes managing your telephony more efficient

With its point and click wizard interface, the ease of administration makes IP Office IP 500 a favourite of IT admins

The standard 5420 handset, showing the easy-access buttonset for voicemail, transfer etc

IP500 is compatible with a wide variety of call logging and call recording packages, all of which satisfy the legal requirements for encryption and privacy

Avaya IP500 Reviews

Avaya IP500 Case Studies

Telefonix Voice & Data's work as a leader with Avaya IP Office phone systems has been recognised in a series of case studies that have been published by Avaya:

Blaze Neon - Avaya IP Office, IP DECT & Voicemail Pro
	"We've been delighted with the technology recommendations that Telefonix have made to us. In particular, investment in Telefonix’ recommendation of the Avaya IP Office system continues to bear dividends, serving our factories, offices and mobile sales team to an equally high standard."
Everydayloans - Avaya IP Office, Citrix services, network design & datacentre management
	"Our aggressive business plans require shrewd investment in a technology solution that will support the evolution of the business, and Telefonix demonstrated a rare understanding of not only the technology, but how to apply it to support a rapidly growing multi-site operation."
Skypower - Avaya IP Office, Avaya Compact Contact Centre & Voicemail Pro
	"Investing in Avaya IP Office when our company was in need has proven to be a very smart business decision, coupled with the backup and support of Telefonix who are as creative in telephony as we are in ballooning."
The Pen Warehouse - Avaya IP Office, On Hold Messaging, Call Recording & Voicemail Pro
	"By redesigning our account handling departments into four separate call groups, we immediately noticed a difference in the customer service that we were able to give to our clients. Since then we have gone from strength to strength, expanding our customer teams as much as 70% in one year, and with Telefonix maintaining the system for us, the system is completely hassle free."
Travel Republic - Avaya IP Office, Avaya Compact Contact Centre, Mobile Twinning & Voicemail Pro
	"We were at our wits end with our phone and contact centre supplier experience and were concerned about the levels of customer service being offered to our customers. Luckily we found Telefonix, a converged voice and data solutions provider who matched us in hard work, creativity and knowledge."

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