Rightmove Case Study

EXCERPT: "In IT and telecoms, things can and do go wrong, things happen. What differentiates a great support company from just an average company. But we never stress about any problem, purely because we put a call into Telefonix and they then own the problem for us. And that's what I like. Any problems are always fixed within minutes, otherwise they take it to Avaya and work with Avaya to resolve the issue. It's like an extension of my IT Services team. We get middle of the night service within minutes from Telefonix that we just don't get from many other suppliers."

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