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IP Office Support
Our IP Office support packages come in various shapes and sizes to suit a range of budgets and criticalities, and are all naturally backed by our Avaya trained and certified engineers. We supply IP Office support throughout the UK and are first and foremost Avaya IP Office specialists, having been one of the first installations of IP Office and a testing partner for every version of the platform.
Call on our team of experts to assist you with your Avaya IP Office support needs. The engineers you will work with on this Avaya Certified Help Desk are recognized as some of the most experienced in the industry and have the knowledge, tools and skills you need in a technology partner. Thoughtful quality care will be given to your critical communication systems and applications and we look forward to delighting you with our expert service. Our processes are well documented and clear, and you will be kept up to date on the progress of your IP Office support issue continuously. Access to our help desk support is available up to 24/7 depending on the package chosen.
Our IP Office support packages come with SLAs and guarantees, and we pride ourselves on continuing and ongoing quality of care when other telecoms resellers might lose interest after the first initial sale. Many of our support customers come from companies that have been let down by other resellers. Our most basic IP Office support package is the market leader insofar that it offers moves, adds and changes for free, unlike other IP Office companies. The most advanced IP Office support package offers 24/7 IP Office support.
||"We were at our wits end with our phone and contact centre supplier experience and were concerned about the levels of customer service being offered to our customers. Luckily we found Telefonix, a converged voice and data solutions provider who matched us in hard work, creativity and knowledge."