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Mitel Answer Plus allows various attendant-like features without an actual auto attendant:

• Mitel ANSWER PLUS® Automatic Attendant Allows an external caller to dial through to an extension without going through an attendant.
• Mitel ANSWER PLUS Automatic Call Distribution II (ACD 2000) consists of four main components: call distribution, agent mobility, management and reporting, and feature configuration and administration.
• Mitel ANSWER PLUS Mitel Call Distribution Permits the use of Recorded Announcement Devices (RADs) and a uniform call distribution to hunt groups.

Mitel 3300 Phone System A-Z