Business Issue:

• Your teams are losing productivity while they are out of the office
• Your customers are struggling to contact your field staff when phoning the existing phone system at the office
• Your staff needs access to internal systems while on the move

Benefits:

• Reduce overheads
• Improve customer satisfaction
• Grow profitability through increased productivity

The Solution:

Our mobility solutions can help companies save money and be more productive at the same time. Whether you need access to email on the move, the web or company intranet or simply looking for the opportunity to save money on calls between company mobiles and offices. Our solutions can also reduce the time your team spend listening to voicemails, helping people get through first time by directing calls to a desk or a mobile whichever is answered first.  Essentially, a Mobile Workforce enables your customers to get through to the right people, wherever they are, whenever they need them, ultimately improving customer satisfaction.

The Avaya IP Office IP500 phone system can enable your workers to be extremely mobile, even such that they can have their mobile as an extension of the office phone system. Link this with Blackberry technology and then remote working through either Citrix or Microsoft Terminal Server and you have a very powerfull tool for your road warriors. Avaya Voice over IP (VOIP) can also be deployed when using the Avaya IP Office and this can enable extensions of the phone system in remote locations such as the home, holiday destination or hotels.

Call us today on 01252 333888 to find out how we can help you!