OAK aiOffice FE Call Logging Software for Phone Systems
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- Web reports - allows you to view reports based on your calls as well as for the entire company
- Reports: Cost, Response, Traffic, and Account Codes in PDF, HTML, and print format
- Report Scheduler allows automated deliery of reports by email to selected users
- Real Time Monitor
- Alarm System - allows identification of exceptional calls by Screen Popup, Email or SMS
- Full range of Carrier Costing tables with regular updates
- Compatible with Windows XP Pro, Windows 2000, Windows NT4
- Avaya IP Office & Avaya Communication Manager compatible
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User Friendly Web Interface
Features include unlimited user configuration, a comprehensive range of graphical reports, user definable filters and live presentation of call statistics.
Report Customisation & Automatic Delivery
A full range of selection and sort criteria are available for each report, allowing the user to tailor reports to corporate or individual needs. Once configured a report can be set to run automatically at predefined intervals and delivered to each user by email.
Full Range of Report Information & Formats
A comprehensive range of Cost, Response, Traffic and Account Code reports can be viewed in either Summary, Itemised Calls, or Departmental/Group formats. Easy to read, clear and concise they also have a graphical display option.
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