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DX30 FE Call Recorder

DX30 FE Call Recorder monitors 8, 16, 30 channels - all inbound and outbound calls made via lines are recorded and streamed to nominated recording server via USB technology

Call recording is increasingly important, especially for legal reasons:

• Public Liability – regulatory requirements mean that all calls need to be recorded
• Call Centres – call recording can be used as a means of training and improving agent performance and quality of service
• Financial Sector – dispute resolution where call recording provides proof
• Legal Sector – evidence of conversations and agreements

DX30 FE Call Recorder Features

• TCP/IP based call Player Windows retrieval software helps locate EXACT call
• Encrypted/Tamperproof recordings
• D-channel support for DDI/CLI
• Export to MP3
• Unlimited storage (hard disk dependant)
• Automatic Back-Up - backed up to CD or DVD (burning software req.)
• Forward conversations to a third party
• Field upgradeable
• PRI lines (TI, EI, DASS)
• Simple USB Connectivity
• Centralised storage