DX30 SE Call Recorder
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- Refer back to phone calls like emails
- Playback available for calls within 100 days
- 8, 16, 30 channels
- PRI lines (TI, EI, DASS)
- Simple USB connectivity
- Encrypted/Tamperproof recordings
- CallPlayer Windows Retrieval software
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Business Drivers to implement Call Recording Solutions:
- Public Liability – regulatory requirements mean that all calls need to be recorded
- Call Centres – call recording can be used as a means of training and improving agent performance and quality of service
- Financial Sector – dispute resolution where call recording provides proof
- Legal Sector – evidence of conversations and agreements
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