|
The Avaya IP Office IP500 phone system is the latest addition to the AVAYA IP Office family. The Standard Edition telephone system runs a subset of full IP Office functionality with a maximum of 32 users restricted to the base control unit. This system has capacity for 16 analogue trunks, 4 digital trunks or optionally, SIP trunks. The Standard Edition of this AVAYA phone system enables the use of basic applications such as Embedded Voicemail, Phone Manager, Lite/Pro/PC Softphone, SoftConsole, TAPI, SMDR (call tracking), CBC, SIP Trunking (through optional licenses) and IP DECT.
By adding the IP Office Professional Edition upgrade license, this business phone system can be expanded to include up to eight external expansion modules. This additional licence allows the support of up to 272 phones through a combination of analogue phones, digital phones and IP phones. The Professional upgrade enables licensing of advanced applications such as Voicemail Pro, CCC, Conference Centre, Voice Networking and Advanced Networking.
The Standard Edition software provides both an entry level introduction into the IP Office family as well as a sustainable solution for growing businesses. The addition of the Professional Edition Licence gives the system the capability to maintain medium to larger scale businesses, with a greater VCM channel capacity and performance.
Standard applications come ready with the Avaya IP Office IP 500 Phone System:
- Voicemail Lite - 4 port voicemail system for all users
- Phone Manager Lite - Computer Telephony Interface for superior call handling on the phone system via a PC based application
- Call barring - ensuring your users are not abusing the business phone system
- VOIP (Voice over IP) ready, has integral VCM (Voice Compression) Card which allows IP telephony, through remote users or Avaya IP Office IP Phones
Add on Applications that are available for the Avaya IP Office Small Office Edition:
- Voicemail Pro - Increase the number of ports and increase the functionality of the voicemail system including Auto Attendant, Text to Speech, Email Integration, Self Service.
- Phone Manager Pro - Licensed for the phone system on a per user basis, it increases the functionality of the standard phone manager software, you can also link it to your CRM databases (ACT, Goldmine, Outlook, Microsoft CRM) to enable dial out of the application and screen pop. Unlimited speed dials / busy lamp fields, voicemail playback.
- Conferencing - Web based powerful conferencing bridge facility, you can setup, email particpants, host web chat and share document through this powerful add on.
- Call Centre (CCC) - Web based reporting on your agents / users attached to the Avaya IP Office business phone system, wall boards and real time statistics make this a great tool for ensuring that you are dealing effeciently and effectively with every contact.
- IP DECT - Wireless IP dect at its best. enable your roaming users to be completely free, the handsets will automatically log on to your Avaya Phone system wherever you are within your multisite network.
|
