Call Logging

Xima Software's Chronicall is a robust call history and reporting suite for Avaya IP Office. Chronicall offers a revolutionary set of features designed to overcome the limitations of traditional call history and reporting software. It provides far more detailed and accurate information than the competition by connecting directly to your phone system and logging everything that happens on each call, from the moment it starts to the second it ends.

Xima Call Logging

With a thin-client web interface and no licensing restrictions, Chronicall is simple to deploy and scale. A single inexpensive site license allows you to report on all of your agents, groups, trunks, and extensions with absolutely no configuration of your phone system. Today, Chronicall is being used across the globe to provide powerful statistics to a wide array of businesses, from small offices to large, distributed contact centers. With enterprise-class features at a small business price, Chronicall is revolutionizing the call reporting industry.

A single inexpensive site license allows you to report on hundreds of agents, groups, trunks, and extensions with little to no phone system configuration required. Chronicall's comprehensive custom report creator and fully customizable real-time views help organizations make informed business decisions and improve customer service. The software's robust, modular design makes it easy to gather data from multiple sites or add extra functionality to meet the needs of each individual business.

Since Chronicall's original release in 2007, it has been in rapid and aggressive development. Today, Chronicall is being used across the globe to provide powerful statistics to a wide array of businesses, from small offices to large, distributed contact centers. With enterprise-class features and flexibility at a small business price, Chronicall is revolutionizing the call reporting industry. To see how Chronicall can make the most of your time and energy while improving the accuracy and efficiency of your call data, contact Telefonix for a trial today. Contact Telefonix Voice & Data