8x8 offers all of the local number support required by global organizations, including local numbers in over 80 countries, toll free numbers in over 120 countries, and local number porting in over 40 countries.
All connected to over 20 Tier 1 carriers to deliver calls worldwide.
8x8 employs extensive measures to ensure high availability, business continuity and disaster recovery for the communications at the heart of your operations.
That’s how 8x8 delivers an average core call flow processing uptime of 99.9983%.
The world’s at your doorstep, with 8x8 cloud-based communications. Connect offices everywhere under the same global communications system.
Dial an extension and quickly reach colleagues or clients around the world—with crystal-clear communications that sound as if you’re a few doors down, not an ocean away.
8x8 communications are designed with built-in redundancy and no single point of failure.
With 8x8's highly secure, top-tier data centers are located in geographically dispersed sites across the globe.
These data centers are SSAE 16 audited and provide automatic and transparent failover to prevent disruptions in service.
As the global industry shifts towards a more flexible work environment and employees need the ability to work anywhere, anytime, and from any device, businesses need to cut the cord with the traditional desk phone and utilise a cloud telephony solution.
Advanced IP Telephony and UCC, VO Mobile, Presence, IM/Chat, Unified Messaging, Call Recording and Virtual Office Meeting (web conferencing).
Multi Channel (voice, IM/Chat, Email, Fax), Multi-Media Queuing, Skills-based Routing, Real-time Monitoring and Reporting, Support for Remote Agents, WFO/WFM Integration, CRM Integration.
HD Audio and Video Conferencing, Desktop and mobile application, IM/Chat on Virtual Office desktop and mobile applications, Web collaboration, Presence, Fax, Omni-Channel Contact Centre, CRM integrations with Netsuite, Outlook, Salesforce, Zendesk, Analytics, Barge/Monitor/Whisper.
No other unified communications or contact centre provider does more to safeguard the security and compliance of mission-critical communications than 8x8.
HIPAA, FISMA, FIPS 140-2, PCI-DSS, Safe Harbor, CPNI
8x8 delivers an average core call flow processing uptime of 99.997%. With 12 top-tier global data centers, there are no single points of failure.
Remotely reroute communications to Virtual Office mobile app or a web browser when specific office locations are experiencing problems or downtime.