Traditional phone systems are obsolete.
In 2015, BT announced it will switch all its ISDN networks to VoIP (voice over IP) on SIP trunks by 2025. It’s a smart move for BT to remove the legacy from its network to better compete with the world as IP becomes standard for all communications services. However, the task is huge, and the transition might not be smooth. BT will stop the process before 2025 and will stop selling ISDN in 2020.
But what do you need to do?
Even if you are tied to a contract on a traditional phone line, the benefits of switching to SIP trunks now could outweigh any penalties. You have time now to choose a competitive SIP provider and ensure you are ready ahead of the switch off in 2025.
In fact, not moving to SIP already is damaging your business. Here are 3 reasons why:
1. You are paying more
Why wait to cut costs and save money?
Our SIP trunks can achieve 25 - 50% cost reductions for businesses. The more users you have, the cheaper it works out for your business. In addition, hardware and phone systems are unnecessary as you can connect over any device.
Every minute you stay with ISDN you are paying more to run your business. ISDN charges per minute and requires traditional phone system hardware. On SIP, you pay for a bundle of minutes on voice and video and international calls are cheaper.
2. You are limiting your growth
The process to switch over from ISDN to SIP is quick for any business size or for any system. Installing SIP over your existing broadband connection takes minutes. Scaling up is easy - we can remotely configure more SIP trunks for your business within minutes, too.
Calls - voice and video - will be connected quickly and with a better quality than ISDN. However, SIP trunks do require a quality internet connection. Multiple voice and video calls while streaming data can cause poorer performance.
We can install SIP phone lines over your existing internet connection or we can separate your phones and network to ensure phone lines are always protected from network limitations.
By contrast, each ISDN line has a limit on the number of voice channels and scaling up involves costly and time consuming installation.
3. Your workforce is tied down
As mobile, remote and flexible working patterns increase, there is more demand for communications on any device, in any location, at any time. SIP enables flexibility - employees can route calls from their desk phone to their smartphone, for example, so their phone extension moves with them. You will also have richer communications with voice, video, presence and preference-based communications. This cuts out ‘voicemail tag’ or IM and text messages because presence is shown with your directory of contacts all in one place.
Essentially, you enable collaboration between employees and customers with faster and better quality connections wherever they are.
Moving to SIP is critical for your business to embrace the future of communications. Make sure are fully informed - get our free guide on the move from ISDN to SIP.