• Entry level Avaya phone system
• Up to 28 extensions
• 4 analogue phones, 8 digital phones, 16 IP phones
• Ideal for any small, growing business
• Avaya IP SOE is the top system shown in the image

The Avaya Small Office Edition (SOE) is the entry level phone system of the AVAYA IP Office solution set.  This business phone system provides a mix of analogue trunks, analogue and digital extensions and VoIP capacity.  The maximum number of extensions available with this solution is 28, 4 analogue phones, 8 digital phones and 16 IP phones.  The single telephone system provides a PABX (Private Automated Branch Exchange) complete with Auto Attendant, Voicemail, Broadband Access, Wireless Access Point (WiFi) and VPN Tunnelling.  This AVAYA phone system is ideal for any small growing business and serves as a solid telephony solution for remote locations and small chains of offices/businesses that need to link individual phone systems together.

Standard applications come ready with the Avaya IP Office Small Office Edition Phone System:

• Voicemail Lite - 4 port voicemail system for all users
• Phone Manager Lite - Computer Telephony Interface for superior call handling on the phone system via a PC based application
• Call barring - ensuring your users are not abusing the business phone system
• VOIP (Voice over IP) ready, has integral VCM (Voice Compression) Card which allows IP telephony, through remote users or Avaya IP Office IP Phones

Add on Applications that are available for the Avaya IP Office Small Office Edition:

• Voicemail Pro - Increase the number of ports and increase the functionality of the voicemail system including Auto Attendant, Text to Speech, Email Integration, Self Service.
• Phone Manager Pro - Licensed for the phone system on a per user basis, it increases the functionality of the standard phone manager software, you can also link it to your CRM databases (ACT, Goldmine, Outlook, Microsoft CRM) to enable dial out of the application and screen pop. Unlimited speed dials / busy lamp fields, voicemail playback.
• Conferencing - Web based powerful conferencing bridge facility, you can setup, email particpants, host web chat and share document through this powerful add on.
• Call Centre (CCC) - Web based reporting on your agents / users attached to the Avaya IP Office business phone system, wall boards and real time statistics make this a great tool for ensuring that you are dealing effeciently and effectively with every contact.
• IP DECT - Wireless IP dect at its best. enable your roaming users to be completely free, the handsets will automatically log on to your Avaya Phone system wherever you are within your multisite network.