Telefonix: Personal Service
Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
100 User Package
Full 100 user business phone system inc. handsets, switches & first year support free. Try before you buy!
50 User Package
Full 50 user office phone system inc. handsets, switches & first year support free. Try before you buy!
25 User Package
Full 25 user office telephone system inc. handsets, cards & first year support free. Try before you buy!
10 User Package
Full 10 user office telephone system inc. handsets, cards & first year support free. Try before you buy!
Next Steps:
Talk To Us We know everything there is to know about IP Office. If you have an unusual requirement, talk to us!
Compare Your Quote Regardless of your company's size or requirement, give us a chance to beat your quote.
Demo Spend some time with us going over your project in detail, make sure it does exactly what you need.
Further Info Unsure, but looking for some further research material? Let us know what you information need.
- New migration offers for Avaya Index, Siemens, Nortel and Panasonic - up to 30% off!
- Telefonix Voice & Data, where personal service is uppermost
- IP Office 8 is here >> details here
- New Phone system packages from 6 to 200 users
IP Office Support - Bronze
Telefonix Voice & Data offer full maintenance services on all the systems in our portfolio, including one year's complementary support when you initially purchase your new telephone system through us. Four levels of cover are available to our customers and all our maintenance calls are carried out by our own in-house Avaya trained and qualified engineers. If you are not already one of our customers, why not ask us to give you a free quotation for your annual maintenance. Our rates are extremely competitive and we pride ourselves on the standard of service we are able to deliver. As part of your purchase of a telephone system from Telefonix Voice & Data, we include a one year bronze phone system support contract.
Bronze Phone System Support
The Bronze package from Telefonix Voice & Data comprises:
- Adds, moves and changes
- Hardware fault resolution
- Software fault resolution
- All parts & labour covered
- System failures & severe faults - 6 hr resolution time
- Major Faults - 12 hr resolution time
- Minor Faults - 24 hr resolution time
- Working hours covered are 9am till 6pm Mon - Fri (excluding Bank Holidays)
Which IP Office Support Is Right For You?
IP Office phone system support packages from Telefonix Voice & Data to suit your business...
Bronze
- Includes adds, moves and changes
- System failures & severe faults - 6 hr resolution time
- Working hours covered are 9am till 6pm Mon - Fri (excluding Bank Holidays)
- Read more about Bronze IP Office Support
Silver
- Includes adds, moves and changes
- System failures & severe faults - 4 hr resolution time
- Annual Account Manager Review
- Discounted line & call charges
- Working hours covered are 9am till 6pm Mon - Fri (excluding Bank Holidays)
- Read more about Silver IP Office Support
Gold
- Includes adds, moves and changes
- System failures & severe faults - 2 hr resolution time
- Biannual Account Manager Review
- Other provider liaison
- Dedicated tier 3 technical assistance
- Discounted line & call charges
- 2 hr refresher training
- Working hours covered are 7am till 10pm Mon - Fri (excluding Bank Holidays), Saturdays 9am-5pm
- Read more about Gold IP Office Support
Platinum
- Includes adds, moves and changes
- System failures & severe faults - 2 hr resolution time
- Biannual Account Manager Review
- Other provider liaison
- Dedicated tier 3 technical assistance
- Voicemail changes
- Auto attendant changes
- Annual system health check
- 2 hr refresher training
- Discounted Telefonix Voice & Data line/call charges or free minutes
- Working hours covered 24/7, 365/365
- Read more about Platinum IP Office Support
Downloads
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Telefonix Voice & Data
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Office Address: 437 London Road, Camberley, Surrey GU153HZ, England map
Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978.
Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Parkstone Bay Marina Turks Lane Poole Dorset BH14 8EW, a limited liability company incorporated under the laws of England.
Relevant Tags: SME Phone System Support, IP Office Phone System Support, Avaya IP Office Phone System Support, IPO Phone System Support, IP500 Phone System Support, IP500V2 Phone System Support, Phone System Support for IP Office, Phone System Support for IP Office IP500, Phone System Support for Avaya IP Office IP500