Telefonix: Personal Service
Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
100 User Package
Full 100 user business phone system inc. handsets, switches & first year support free. Try before you buy!
50 User Package
Full 50 user office phone system inc. handsets, switches & first year support free. Try before you buy!
25 User Package
Full 25 user office telephone system inc. handsets, cards & first year support free. Try before you buy!
10 User Package
Full 10 user office telephone system inc. handsets, cards & first year support free. Try before you buy!
Next Steps:
Talk To Us We know everything there is to know about IP Office. If you have an unusual requirement, talk to us!
Compare Your Quote Regardless of your company's size or requirement, give us a chance to beat your quote.
Demo Spend some time with us going over your project in detail, make sure it does exactly what you need.
Further Info Unsure, but looking for some further research material? Let us know what you information need.
- New migration offers for Avaya Index, Siemens, Nortel and Panasonic - up to 30% off!
- Telefonix Voice & Data, where personal service is uppermost
- IP Office 8 is here >> details here
- New Phone system packages from 6 to 200 users
IP Office 8
IP Office R8 comes with a number of new features and considerations which we've of course already documented for you. See the highlights in our dedicated IP Office 8 section, and browse writeups of some of these features in the most comprehensive IP Office website available.
IP Office Basic Edition
With IP Office 8, an edition below IP Office Essential Edition has now been introduced, named IP Office Basic Edition. IP Office Basic Edition is targeted at sub 20 customers, and upgrading to IP Office Essential Edition from Basic Edition now requires a new license. IP Office Basic Edition is IP Office Essential Edition without Mobile Twinning (although Call Forward to the mobile device continues to be supported in Basic Edition) but with a new deployment tool, "Avaya IP Office Web Manager" (web browser system management). Read more: IP Office Basic Edition.
IP Office Web Manager
IP Office Web Manager is a new IP Office 8 browser based management tool designed to simplify the installation and maintenance process by providing a management tool that runs on most standard browsers. IP Office Web Manager eliminates the need to have the windows operating system as it can run on any device that supports standard browsers. Details: IP Office Web Manager
IP Office Customer Call Reporter Enhancements
IP Office Customer Call Reporter gets a lot of enhancements with IP Office R8, with new functionality and reporting. View details: IP Office Customer Call Reporter
- Coaching/Silent Intrusion/Whisper page
- Real-Time Monitoring Enhancements
- Historical Report Enhancements
- 15/30 minutes reporting
- Agent Performance Factor (APF) in the Agent Time Card Report
- Statistics enhancements
- Real Time - Presented Calls Statistics
- Supervisor Report Template Copy
- Logged off agents visible in Monitor views
- Wallboard Statistics Improvements
- Privacy Support
IP Office C110 Unified Communications Module
A new IP Office C110 Unified Communications Module can be inserted into any of the 4 slots in the IP500v2 chassis and provides on-board support for the following: Preferred Edition support for all system users, User Productivity Package Support & Mobility Server support. The C110 UC Module consumes less power than external servers and therefore presents a greener, less power consuming alternative. The IP Office C110 Unified Communications Module is scheduled to be available in 2012.
BCM 1100 and BCM 1200 IP Handset Enhancements
IP Office R8 largely completes the BCM to IPO migration exercise that commenced when Avaya formally completed the purchase of Nortel's BCM assets in 2011. A number of BCM 1100 and BCM 1200 IP Handset Enhancements have been made in Avaya IP Office v8.
Apple & Android Smartphone Clients for IP Office
IP Office is now fully Apple and Android compatible. The smartphone client applications can be obtained from their respective app stores. The client applications are free of charge but do require that the IP Office on which they operate have Preferred Edition and the required number of Mobile Worker or Power User licenses.
- Instant Messaging and Presence
- Visual Voicemail with playback voicemail and delete options
- Corporate Directory Access to make calls
- Visual Conference Control - invite/mute/unmute/disconnect/lock/unlock
- Call Screening - visual display of caller with option to take the call or not
- Integrated Dialer with native mobile contacts for dialing and searching
- Geo-location Services - Presence based on GPS location and map contacts
IP Office Salesforce.com Integration
IP Office R8.0 enables integration with Salesforce.com for business users. This integration enables Salesforce.com customers that are using IP office for their telephony applications to control calls from within the Salesforce.com portal itself.
IP Office Outlook Plugin
The IP Office Outlook Plugin allows the user to communicate with the contacts without leaving the Outlook window and without needing to bring up other separate client application.
One-X Portal & Googletalk, IM & Microsoft Outlook
One-X Portal for IP Office in R8.0 introduces a Presence and Instant Messaging Service for IM and Googletalk using OCS, and integration with MS Exchange Calendar.
IP Office IP DECT Gateway
A new IPO R8 IP DECT Gateway connects digital stations to the DECT R4 solution. Also, new IP Office "In building Wireless Server 2 (AIWS2)" and IP Office "IP Base Station 2 (IPBS2)".
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Telefonix Voice & Data
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Office Address: 437 London Road, Camberley, Surrey GU153HZ, England map
Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978.
Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Parkstone Bay Marina Turks Lane Poole Dorset BH14 8EW, a limited liability company incorporated under the laws of England.
Relevant Tags: IP Office Info, IP Office 8, Avaya IP Office 8, Avaya IP Office Phone System 8, Avaya IP Office Telephone System R8, Avaya IP Office PBX, Avaya IP Office PABX, Avaya IPO, IPO8, IPO 8, IP Office v8, IP Office r8