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Avaya 5410 Phone Basic Functions

This FAQ covers basic functionality of the Avaya 5410 Phone. For more information, please see:

• Avaya 5410 Overview
• Avaya 5410 FAQs
• Avaya 5410 Manual
  
  
• Avaya FAQs

Answering a Call

When a call arrives at your Avaya 5410 phone, you hear a ringing tone and a blinking bell icon appears against the associated call appearance key.To answer an incoming call, do one of the following:

• If you are not active on another call, answer the call using your handset, headset, or speakerphone
• If you are active on a call already, place the active call on hold, and then answer the incoming call by selecting the call appearance key.
• If the call appearance for the ringing call is not displayed on the current screen page, use to return to the first page of the Home screen. When you locate the call appearance for the ringing call, press the corresponding call appearance button.

Making a Call

You can make calls from the Avaya 5410 phone using a variety of methods as follows. To manually make a call:

• Dial the required number on the key pad (remember to include the required access code (for example, 9) for an outside line) and listen to the progress of the call.
• Adjust speakerphone volume as necessary.
• If the call is not answered, you can clear the call by pressing Speaker or Drop or When the call is answered, either speak or pick up the handset and speak to the called party.

To change the volume use the volume buttons. The display shows the volume level. (There are eight volume levels.)

Automated Calls

You can make a call without having to punch in the number in several ways:

• Press Redial and select from (up to) one of the last ten numbers that you dialed by pressing the associated a call appearance key . The call is made automatically for you.
• Access the Call Log and initiate a call to a specific entry.
• Access the Speed Dial List in your personal directory and initiate a call to a specific entry.
• When the call is answered, either speak or pick up the handset and speak to the called party.

Clearing a Call

To clear an established call either:

• Replace the handset
• Press Drop. You will hear dial tone.