Today, experience isn’t the only thing, it’s everything - transform your Customer Experience with Avaya IP Office.

Read the 7 ways that amazing experiences power your business goals in our latest infographic.

 

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Business Connectivity to drive the Unified Experience of tomorrow.

Find out how SIP trunking could benefit your business.

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Driving efficiency and growth through innovative Network Infrastructure and Applications.

Having an optimal IT network capable of supporting business growth and the demands of users and their devices is core to success.

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Unlocking Business Value from the Cloud.

Find out how to grow your business and make it more flexible with cloud solutions.

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Telefonix

Rightmove

No single point of failure

Everyday Loans

Growing a multi-site operation

Pen Warehouse

Putting customer service first

Hampton Mortgage Servicing

A foundation for growth

HELPING BUSINESSES GROW AND EVOLVE THROUGH TECHNOLOGY TRANSFORMATION

Telefonix is renowned for helping businesses to grow and transform through technology. We deliver industry leading Cloud, Customer Experience, Collaboration, Unified Communications, and Cyber Security solutions.  We focus on customer success, and deliver solutions that drive business value, helping them transform into the business of tomorrow.

Our solutions and services are scalable across multiple industries, from fledgling start-ups to large enterprise business.  By leveraging our expertise we enable our clients to manage their needs through a trusted technology partner.  We take pride in our ability to help businesses expand and thrive, taking something complicated, and making it easy-to-manage, and easy-to-use.

As an Avaya Sapphire Partner we are experts on providing and supporting Avaya products for business. We can deliver Avaya contact centre solutions and offer the business network that's right for you.

 
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IT & SECURITY

Supporting your business with the constant change in IT technology.

With a range of security, application, collaboration, infrastructure, network, and mobile services, we help you overcome these IT challenges to grow and develop your capability.

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CLOUD

Helping you to unlock value from the cloud.

We offer a range of business telephony and IT cloud solutions, supporting your transition from traditional infrastructure to the cloud and hybrid combinations, enabling you to grow efficiently.
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CONNECTIVITY

We provide you with the best connection for your business.

From Leased Lines, Business Fibre Broadband, Ethernet First Mile, SIP trunks, ADSL, ISDN, and MPLS - we ensure you have the right connectivity for your needs, helping you reduce costs and increase flexibility.
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TELECOMS

We help you deliver a great customer experience.

Whether you are a small business or large enterprise, we provide telecoms solutions which enable you to focus on your customer experience, while reducing costs and improving capabilities.

What Our Clients Think

I would definitely recommend Telefonix and Avaya IP Office to other people. There’s nothing I can fault with it. The system does do exactly what it says on the tin.

Barmans Logo Telefonix Client

Emma Cockman, HR Officer, Barmans

Our aggressive business plans require shrewd investment in a technology solution that will support the evolution of the business, and Telefonix demonstrated a rare understanding of not only the technology, but how to apply it to support a rapidly growing multi-site operation.

Everyday Loans Logo Telefonix Client

Danny Malone, CFO, Everyday Loans

We could not be more pleased with the Avaya IP Office solution implemented for us by Telefonix. IP Office makes it easy for us to do what we do best - give superb customer service - and we have no hesitancy in recommending both Avaya and Telefonix as essential technology partners critical to our ongoing business success story.

The Pen Warehouse Logo Telefonix Client

Neil Cleere, MD, Pen Warehouse

Telefonix is like an extension of my IT Services team. We get middle of the night service within minutes from Telefonix that we just don’t get from any other suppliers.

Rightmove Logo Telefonix Client

Darren Walsh, IT Services Manager, Rightmove

Are your staff and customers fully engaging with each other? Download our solution guide to better team and customer engagement.

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Insights Blog

Here's a quick round-up of our latest posts.
Design for emotion in Customer Experience? Absolutely!

Design for emotion in Customer Experience? Absolutely!

Forbes writer Adrian Swinscoe said designing emotion into customer experience is a mistake and, potentially, a waste of time and effort, on Sunday. Swinscoe argues that customers will...

SIP Trunks are way, way cooler than you think

SIP Trunks are way, way cooler than you think

SIP Trunks for business are the logical choice when moving from ISDN ahead of the BT switch off in 2025. This means businesses still using ISDN phone lines need to switch, and fast. But if...

3 reasons not using SIP is damaging your business

3 reasons not using SIP is damaging your business

    Traditional phone systems are obsolete. In 2015, BT announced it will switch all its PSTN and ISDN networks to VoIP (voice over IP) on SIP trunks by 2025. It’s a smart move for BT to...

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Avaya IP Office Platform

A Simple, Powerful, Unified Collaboration Solution

Engagement can accelerate growth and revolutionise how you do business.

  • Transform the way you conduct business by creating a seamless engagement experience for your customers and employees.
  • Protect your investment with a solution that easily and affordably scales as your communications needs change.
  • Enable your mobile workforce to collaborate and promote commerce.
  • Reduce IT overhead with true plug and play that effortlessly rolls out applications to your staff.
  • Accelerate growth by using a complete IP Office solution to create seamless engagement throughout your business.

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