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Helping Businesses to Grow and Evolve through Technology.

 Customer Experience Collaboration CyberSecurity

Business Connectivity to drive the Unified Experience of tomorrow.

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Telefonix

Rightmove

No single point of failure

Everyday Loans

Growing a multi-site operation

Pen Warehouse

Putting customer service first

Hampton Mortgage Servicing

A foundation for growth

Telefonix is renowned for helping businesses to grow and transform through technology. We deliver industry leading Cloud, Customer Experience, Collaboration, Unified Communications, and Cyber Security solutions.  

We focus on customer success, and deliver solutions that drive business value, helping them transform into the business of tomorrow.

Our solutions and services are scalable across multiple industries, from fledgling start-ups to large enterprise business.  By leveraging our expertise we enable our clients to manage their needs through a trusted technology partner.  

We take pride in our ability to help businesses expand and thrive, taking something complicated, and making it easy-to-manage, and easy-to-use.  As an Avaya Sapphire Partner we are experts on providing and supporting Avaya products for business. We can deliver Avaya contact centre solutions and offer the business network that's right for you.

 

Insights

Here's a quick round-up of our latest posts.

Customer Experience 101: How call recording upskills your staff

Customer Experience 101: How call recording upskills your staff

“We create solutions that make management simple. Being in a management position is not an easy thing to do… we provide simple and intuitive custom call reporting, call recording and call...

Is your business connectivity marooned in a ‘digital desert’?

Is your business connectivity marooned in a ‘digital desert’?

Businesses in the city of London are often stuck in “digital deserts” or “not-spots”(1) Broadband and mobile connections are poor in areas such as Rotherhithe in Southwark, Lambeth, Hackney...

How call recording is a crucial jigsaw piece for Customer Experience

How call recording is a crucial jigsaw piece for Customer Experience

72% of businesses say that improving the customer experience is their top priority - Forrester. Be fully present and practice empathy. As a Customer Experience Manager, you are responsible...

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What Our Clients Think

I would definitely recommend Telefonix and Avaya IP Office to other people. There’s nothing I can fault with it. The system does do exactly what it says on the tin.

Barmans Logo Telefonix Client

Emma Cockman, HR Officer, Barmans

Our aggressive business plans require shrewd investment in a technology solution that will support the evolution of the business, and Telefonix demonstrated a rare understanding of not only the technology, but how to apply it to support a rapidly growing multi-site operation.

Everyday Loans Logo Telefonix Client

Danny Malone, CFO, Everyday Loans

We could not be more pleased with the Avaya IP Office solution implemented for us by Telefonix. IP Office makes it easy for us to do what we do best - give superb customer service - and we have no hesitancy in recommending both Avaya and Telefonix as essential technology partners critical to our ongoing business success story.

The Pen Warehouse Logo Telefonix Client

Neil Cleere, MD, Pen Warehouse

Telefonix is like an extension of my IT Services team. We get middle of the night service within minutes from Telefonix that we just don’t get from any other suppliers.

Rightmove Logo Telefonix Client

Darren Walsh, IT Services Manager, Rightmove

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TALK TO OUR EXPERTS

We love helping businesses like yours.  No sales pitches, just sound advice. 

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