Telefonix Voice & Data install and maintain Avaya Telephone system solutions for every size and type of business. Avaya telephone systems, our most popular telephone systems, are specifically designed for small and medium businesses, winning every award under the sun and offering great value for money. The features which distinguish Avaya systems from the others include:
Established supplier with excellent roadmaps, investment protection guarantees and ROI
Wide range of standard features encompassing everything a business needs from its communication platform to make it in the 21st century
Great range of addons made by 3rd party suppliers - music on hold, call logging etc
Why Telefonix Voice & Data?
Telefonix Voice and Data are a Gold SMB Avaya business partner which specialises in Avaya IP Office telephone systems for companies in the sub 200 space
Telefonix Voice and Data are one of the test centres for new versions of Avaya telephone systems and we are able to influence what features go into the new versions. Therefore if your company needs particular features you should come to us
Ongoing record of success with Avaya telephone systems as witnessed by these Avaya case studies:
"We were at our wits end with our phone and contact centre supplier experience and were concerned about the levels of customer service being offered to our customers. Luckily we found Telefonix, a converged voice and data solutions provider who matched us in hard work, creativity and knowledge." - go to Avaya case study
"We've been delighted with the technology recommendations that Telefonix have made to us. In particular, investment in Telefonix’ recommendation of the Avaya IP Office system continues to bear dividends, serving our factories, offices and mobile sales team to an equally high standard." - go to Avaya case study
"Our aggressive business plans require shrewd investment in a technology solution that will support the evolution of the business, and Telefonix demonstrated a rare understanding of not only the technology, but how to apply it to support a rapidly growing multi-site operation." - go to Avaya case study
"Investing in Avaya IP Office when our company was in need has proven to be a very smart business decision, coupled with the backup and support of Telefonix who are as creative in telephony as we are in ballooning." - go to Avaya case study
"By redesigning our account handling departments into four separate call groups, we immediately noticed a difference in the customer service that we were able to give to our clients. Since then we have gone from strength to strength, expanding our customer teams as much as 70% in one year, and with Telefonix maintaining the system for us, the system is completely hassle free." go to Avaya case study
All our staff are Avaya-certified
Incredibly competetive deals on offer because of our volume of sales. Compare quote now
Discounts on support, maintenance and subsequent item purchases
Avaya IP Office Telephone System Range
Avaya IP Office IP 500 Telephone System
Our most popular IP Office telephone system, the Standard EditionIP Office IP 500 telephone system supports up to 32 extensions. The Professional Edition IP 500 telephone system, a license upgrade using the same equipment, officially supports up to 272 analog, digital, and IP extensions. The IP 500 is due to rise to 284 extensions in 2009 and the older 4** series below is then due to retire and be phased out.
The Avaya Communications Manager telephone system scales from less than 100 users to as many as 36,000 on a single system and to more than one million users on a single network. Geared at call centres and enterprise-level companies, this is the Avaya system of choice for 500+ users and supports a vast range of software. Avaya Communication Manager is used by over 90% of the FTSE 100 and is widely recognised to be the leading call centre platform.