Jobs at Telefonix Voice & Data

Telefonix Voice & Data is a leading Surrey based Telecom / IT solutions provider. Our core business focus is in the areas of telecommunications, contact centres, data storage and networks security, all targeted to provide customers with complete business integrity. Established 12 years ago we are experienced in providing solutions to over 2000 companies. Year-on-year growth has seen our company develop into a hugely successful business to business solutions provider.

If you feel that you have the skills necessary to work at Telefonix Voice & Data and you are interested in leaving us your CV then please contact us on the above phone number. Alternatively you can mail a copy of your CV with details of your current salary, experience and responsibilities to recruitment at telefonix.co.uk. Alternatively, send your CV in the post, to:

Telefonix HR
3, Albany Court
Albany Park
Camberley
Surrey
GU16 7QR

Note: we are not accepting ANY applications from recruitment companies. PLEASE DO NOT CONTACT US.

IT AND TELEPHONY SUPPORT ENGINEER

We are looking for an enthusiastic and dynamic individual who will provide the highest level of customer service to our valuable customers. The applicant must be able to work under pressure, meet deadlines and to assist the IT and Telephony Support departments in all aspects of IT applications support, both internally via the help desk and at the customer site.

The ideal applicant will meet the following criteria:

• Minimum of 12 months relevant 1st/2nd tier IT support experience in a Windows based networked environment.
• Demonstrate a high level of competence in dealing with MS Windows Server and Desktop operating systems and MS Office applications.
• Confident in troubleshooting Server, PC, Network hardware and peripheral equipment issues.
• Exposure to Active Directory, MS Exchange, Linux, VLAN, VPN, Firewalls, ADSL modems / routers, Citrix and MPLS
• Experience with Avaya communications products an added advantage

The successful applicant will also be required to install and maintain Windows based telephony applications on customer sites for which full training will be provided.

Excellent customer facing and communication skills are essential. Applicant must have a clean, valid driving license. Competitive salary and benefits dependant on skills & experience.

IP OFFICE PHONE SYSTEM ENGINEER

• Circa £ 20K to £ 28K depending on experience
• Must have thorough knowledge of Avaya IP Office

We are looking for an experienced IP Office Telephone Installation Engineer to join our converged voice and data trilogy of companies. You must have Avaya Accreditations and have at least 2 years experience. You will be fluent in all aspects of IP Office range, installations, upgrades including VoIP, Voicemail Pro & Auto Attendant, DECT and have experience with call centre apps. Knowledge of other phone systems is a bonus but not essential, as this role will pre-dominantly be focusing on the Avaya IP Office PABX's. You will be field based and therefore must have a clean driving license. Vehicle will be provided as will laptop and mobile phone. You must possess excellent communication skills and have a desire to provide excellent customer service at all times. Also with the ability to identify client needs whilst you are out on site.

• You will need to be practical, hard working and dedicated to join a converged voice & data team.
• You must have the ability to think for your self, learn new technologies and enjoy being part of a team with a customer service focused goal.

Next Steps: