Known as covering extensions, Avaya phone system call coverage allows an extension to act as an answering point for another user's call. This is typically used in Personal Assistant / Manager environments.
Useful for director-level executives with personal assistants who can intercept calls that may not be of the highest priority.

Telefonix Voice & Data
3 Albany Park, Camberley,
Surrey GU167QR, England
Tel: +44 01252 333 888
Company Reg: 04351046