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IP Office: Making Huntgroup Changes

Huntgroups are the bread and butter of any phone system, when using Avaya IP Office these changes have been made incredibly simple.

What you will need.

• I will be making these changes on an 8.0(x) system so keep in mind as versions change so do the methods used to make these changes.
• Administrator account and latest management software.

Start by opening up manager, getting logged in and navigating to the huntgroup tab on the left hand side then the huntgroup you wish to amend from the middle tab (see red highlight on image). Next we need to select the "Edit" button from here we can see all the users on the telephone system to add one to the group just double click the user or highlight and press append. I am happy to answer any questions about call forwarding on twitter or customers can call the support desk at 01252 333 888.

Telefonix Tech Tips: a new technical tip from our technical support desk every week, published on Tuesdays through the web, through Twitter and through our dedicated LinkedIn IP Office group.

About Avaya IP Office: Avaya IP Office is the world's most popular small business phone system designed to meet the needs of home offices, standalone businesses, and networked branch and head offices. Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to with the elegant simplicity and ease of use small businesses consider a must have. This best-of-both-worlds small business phone system helps growing enterprises differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.