Our Promise

Quality

Our services are executed to the highest quality, and we hold ourselves to this standard at all times.

Our methods are tried and tested, and we continue to implement and improve upon these services as we work with our clients, communicating every step of the way to learn from and adapt to new problems and challenges.

By investing heavily in the best hardware, software and resources we need to stay up to date, we know our expertise will remain at the forefront of the industry, and our service will continue to be the best it can possibly be.

Customer Service

Customer service is our top priority, and is at the heart of everything we do.

We hold ourselves completely accountable to our clients, offering full tracking for every support query.

Nothing matters more than the service we provide, because we know that excellent customer service is what keeps our clients coming back time after time.

To that end, we offer flexible and tailored support contracts that run 24/7 meaning we're always there to help when you need us to be.

Accreditation

Our accredited procedure distinguishes us from other suppliers.

Every new employee is taken through a rigorous and comprehensive series of training programmes, teaching them the detailed product knowledge necessary to join our ranks.

To cover all the Avaya products we offer, each employee receives a certified Avaya training course, along with examinations to accredit them in these services.

Over the years, we’ve gained a significant number of qualifications and certifications from Avaya, culminating in our certified Avaya Sapphire Partnership for Mid-Market not to mention our accreditation as an authorised Avaya dealer.

Transparency

We always pass supplier promotions directly onto our clients without taking a reseller cut.

Over the years our promotions and bundles have been amongst the most competitive in the industry.

Our price promise mean that should you find the same solution cheaper, let us know and and we'll see if we can match it!

Single Supplier

We understand that selecting the right type of phone system, IT network or email and productivity systems are so crucial for your business to run efficiently and grow.

Clients come to us because we can design and customise solutions bespoke to their needs across all of their Telecoms and IT needs, from lines and minutes to systems, and from webmail to virtual servers.

Technical Excellence

We pride ourselves on technical excellence.

We invest heavily in staff training to maintain the technical excellence that defines our company, ensuring that every member of staff is constantly up to date in the fast moving world of business technology.

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