From the very start of our business all those years ago to the thriving business of today, our ethos remains the same.  We focus on our client's business needs, recommending tried and tested solutions to enhance their work environment.

Our solution consultants are passionate about the quality and service they deliver; it is part of our DNA.  Nothing matters more than the service we provide because we know our clients keep coming back for our excellent customer service.

Our Team

  • David Hughes Managing Director

    David has over 19 years’ experience within the communications industry. Having spent many years of this time at Telefonix, he has been able to grow and evolve with the business...

  • Sarah Rush Financial Accountant

    Sarah is a qualified accountant with twenty years’ experience in practise and industry roles. Sarah is our financial accountant and is in charge of our management accounts and payroll and assists with other financial activities within the company...

  • Iain Cautherley Senior Solutions Engineer

    Iain is a senior IT solutions engineer with over 20 years’ experience in IT and Telecoms. He is MSP certified with vast knowledge in windows servers and office 365 technology, VMware and Microsoft Hyper-V system...

  • Brent Harding Senior Solutions Engineer

    Brent has been with Telefonix since 2009, with 20 years of experience as a Telephony and Communications Engineer, working on Avaya IP Office since its beginning...

  • Chris Malley Solutions Engineer

    Chris installs, commissions and maintains Avaya IP Office and Gamma Horizon installations. When he’s not out in the field with our customers he works on the helpdesk dealing with tickets and any change requests for customers systems...

  • James Cooper Solutions Support Engineer

    James works on the support desk as first line support – he is the first point of contact whether it be on the phone or over email. James is qualified across our product suite, enabling our helpdesk to service our clients at the highest level...

  • Niki Lamb Key Accounts Manager

    Niki joined Telefonix in 2002 and during that time has held a variety of roles in Office Management, Projects Delivery, Purchasing, Sales, and Account Management which has allowed her to understand the complex and ever-changing technology landscape...

  • Hannah McMillan Accounts Executive

    Hannah has been with Telefonix since 2016 working in both the Project management and Account Management teams. She has excellent problem solving and multitasking skills and takes pride in being hard working with a keen eye for detail...

  • Annelise Stancombe Billing Manager

    Annelise joined the Telefonix team in August 2018 and is primarily responsible for ensuring the monthly billing is sent out accurately and on time. Prior to a 15 year break to raise her children, she worked in finance in Telecoms for 11 years...

  • Paula Drysdale Accounts Manager

    Paula has been employed by Telefonix since 2001 as a part-time Financial Accounts Manager, primarily responsible for all aspects of the sales and purchase ledgers. Outside of work her main hobbies are walking, cycling and gardening...