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Avaya IP Office Preferred Edition

For Optimal Responsiveness and Professionalism


IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. With Preferred Edition, businesses can use communications to establish a competitive edge – through intelligent call routing, sophisticated messaging – and call handling and application integration.

IP Office Preferred Edition enhances all the capabilities of Essential Edition and much more.


  • Scalable and Sophisticated Voicemail – Handle up to 40 simultaneous calls. Make the entire staff more productive and efficient. Broadcast a single voicemail to all employees, a specific department or just one team. Address messages by extension or name. Have voicemail messages “find” you and alert you to new messages.
  • Secure “Meet Me” Conferencing – Two 64-party conference bridges make it easy for all users to host their own personal password-protected conference bridge to securely collaborate with customers and colleagues. Its unique call capacity lets you host a multitude of calls simultaneously.
  • Automated Call Routing – With the ability to create an unlimited number of automated attendants (each with an unlimited number of levels), sophisticated call routing is now a reality for any size business.


  • Investment Protection - Expandable as your business grows. Handles ten times more voice messaging capacity than Essential Edition to accommodate a higher number of calls from customers and additional users.
  • Empowerment of all users within or across the business - All users can spontaneously host their own personalized and secure conference calls.
  • Flexible management – Easily adapts to your changing business needs.
  • Communications assurance – With the ability to easily record calls no one should ever miss important information from a meeting.
  • Up to date as standard - Your Preferred edition with be provided with latest most secure Avaya IP Office R10 operating system.
  • Digital connectivity ready - Require digital phone line connectivity? Invest in a cost effective Avaya digital station for quick and easy expansion. 

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We love helping businesses like yours.  No sales pitches, just sound advice. 

Book a half hour chat with one of our experts to discuss your business challenges and find out how our products work.