IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. With Preferred Edition, businesses can use communications to establish a competitive edge – through intelligent call routing, sophisticated messaging – and call handling and application integration.

IP Office Preferred Edition enhances all the capabilities of Essential Edition and much more.


  • Scalable and Sophisticated Voicemail – Handle up to 40 simultaneous calls. Make the entire staff more productive and efficient. Broadcast a single voicemail to all employees, a specific department or just one team. Address messages by extension or name. Have voicemail messages “find” you and alert you to new messages.
  • Secure “Meet Me” Conferencing – Two 64-party conference bridges make it easy for all users to host their own personal password-protected conference bridge to securely collaborate with customers and colleagues. Its unique call capacity lets you host a multitude of calls simultaneously.
  • Automated Call Routing – With the ability to create an unlimited number of automated attendants (each with an unlimited number of levels), sophisticated call routing is now a reality for any size business.


  • Investment Protection – Expandable as your business grows. Handles ten times more voice messaging capacity than Essential Edition to accommodate a higher number of calls from customers and additional users.
  • Empowerment of all users within or across the business – All users can spontaneously host their own personalized and secure conference calls.
  • Flexible management – Easily adapts to your changing business needs.
  • Communications assurance – With the ability to easily record calls no one should ever miss important information from a meeting.
  • Up to date as standard – Your Preferred edition with be provided with latest most secure Avaya IP Office R10 operating system.
  • Digital connectivity ready – Require digital phone line connectivity? Invest in a cost effective Avaya digital station for quick and easy expansion.

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