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Avaya IP Office Server Edition

Richer team and customer engagement for midsize businesses; seamless growth and simplified administration


IP Office Server Edition sets the standard for midsize business communications. Server Edition allows your teams to more effectively engage with each other and your customers. Deliver a wealth of sophisticated collaboration capabilities for your mobile, remote and office workers. Easily and economically scale to 2,000 users across 32 locations as your business inevitably grows. Manage and administer your IP Office with the speed and ease offered by a simplified web-based interface and centralised administration and licensing.

For midsize organizations that put a premium on the benefits rich and meaningful engagement can bring to their enterprise, IP Office Server Edition is the answer.



  • System admin made simple - The simplified administration of Server Edition sets it apart.
  • Rely on Server Edition - Midsize businesses demand solid reliability; IP Office Server Edition delivers.
  • All your calls, any device - You’ll never miss an office call, no matter where you are. Calls ring simultaneously on your Apple iPhone or Android device, via cellular, WiFi, or 3G/4G networks. 
  • Remote but never far away - Enable remote and home workers to engage with colleagues at the same level as your office workers.
  • More meaningful meetings - Built-in “meet-me” audio conferencing, which lets users host their own password protected conference calls.
  • A new level of customer service - Large enterprises have been using industry-leading Avaya contact centre innovations for years. Now midsize businesses can, too – with the simplicity of deployment and user experience your business demands. 


  • Cost effective growth - Whether you’re adding new users, an entirely new location, new applications, or increasing capacity, IP Office Server Edition makes it easy, and cost effective.
  • Low Total Cost of Ownership – The costs for day-to-day administration for multi-site deployments can quickly add up. The centralised admin and licensing in IP Office Server Edition makes moves, adds, and changes quick, easy and cost-effective.
  • Non-stop Collaboration – The built-in failover and resiliency of IP Office Server Edition for both real-time calls and voice messaging helps ensure your business never misses a beat.
  • Up to date as standard - Your Server edition with be provided with the latest most secure Avaya IP Office R10 operating system.
  • Digital connectivity ready - Require digital phone line connectivity? Invest in a cost effective Avaya digital station for quick and easy expansion. 

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System Components

Primary Server
  • Provides call control, web portal, web collaboration, mobility, IM and presence, messaging, and centralised licensing in a single server
  • Runs on an Avaya-provided Linux server or a customer-provided virtualized server
Secondary Server
  • Provides the same as the Primary Server, but provides additional capacity and/or resiliency

Expansion System

  • Provides additional capacity at a remote location
  • Can be an Avaya-provided Linux server, customer-provided virtualised server, or an IP 500 V2 appliance

System Capacities

  • Up to 2,000 users at a single site or across 32 locations
  • Up to 512 SIP trunk channels per Primary/Secondary server
  • Up to 256 SIP trunk channels per Expansion System
  • Trunks with IP 500 V2 - 148 H.323, 240 digital, 208 analog trunks (not simultaneously)
  • Up to 150 Voice Messaging ports
  • 256 audio conferencing ports per server

Feature Detail

Avaya one-X® Mobile Preferred Application

  • Simplified call control – tap to call, tap to conference
  • Make calls using cellular, WiFi, or 3G/4G network
  • IM, presence, and directory access keeps you connected
  • Single click to administer. Single click for end user to install and configure
  • Supported on Android and Apple iOS devices

Conference Features

  • 256 party conference bridge per primary or secondary server. (up to 256 parties on a single conference)
  • Unique PIN codes helps ensure security for conference calls
  • Conference entry/exit tones;
  • Web collaboration for document and screen sharing with local and remote participants (requires additional license)
  • Conference call recording
  • Conference call control (Available with IP Office Power User and IP Office Office Worker solutions)
  • Integrated scheduling application

Avaya Communicator for Web

  • Access to collaboration tools from within cloud based applications (SFDC, Office 365 etc)
  • Multi-party audio/Video
  • IM and Presence
  • Text and multimedia messaging
  • Content sharing

Avaya one-X Portal for IP Office

  • Point and Click call control
  • Federated IM and Presence
  • Integrated Directory
  • Moderator controls for conference calls
Close-up of businessman discussing with colleague over digital tablet in the office


We love helping businesses like yours.  No sales pitches, just sound advice. 

Book a half hour chat with one of our experts to discuss your business challenges and find out how our products work.