Tech fans might have noticed that over the past year something has been happening to the way we look at each other through our screens.
In any industry, finding call reporting solutions for small and midsize (and growing) businesses can be tough. A common challenge for businesses is the complete visibility and active tracking of employees calls.
Reinventing the wheel can seem an impossible task, if not irrational. It performs the role it was engineered to do, maintain momentum and steer you in the right direction. No better shape could improve its function.
What is your process when your current business system reaches the end of manufacturer support? How do you decide the best replacement telephony system for a small business?