Today, being able to communicate effectively is essential for businesses to deliver outstanding customer experiences.
The dilemma of choice is a well-known concept in the psychology of consumer purchasing–namely, the more options you have, the more difficult it is to not only make, but also be satisfied with a decision.
Each customer relationship starts with a single interaction and lasts the entire customer journey.
Afraid of breaking your customer experience during your office move? Don’t be. We’ve got it covered.
British Airways had a power supply issue at one of their UK data centres which stopped all check-in and operational systems over the last bank holiday weekend. The investigation is focusing on human error.