Jobs at Telefonix Voice & Data

Telefonix Voice & Data is a leading Surrey based Telecom / IT solutions provider. Our core business focus is in the areas of telecommunications, contact centres, data storage and networks security, all targeted to provide customers with complete business integrity. Established 12 years ago we are experienced in providing solutions to over 2000 companies. Year-on-year growth has seen our company develop into a hugely successful business to business solutions provider.

If you feel that you have the skills necessary to work at Telefonix Voice & Data and you are interested in leaving us your CV then please contact us on the above phone number. Alternatively you can mail a copy of your CV with details of your current salary, experience and responsibilities to recruitment at telefonix.co.uk. Alternatively, send your CV in the post, to:

Telefonix Voice & Data
Unit 1 Bourne Mill Business Park
Guildford Road, Farnham
Surrey, GU99PS, England

Note: we are not accepting ANY applications from recruitment companies. PLEASE DO NOT CONTACT US.

CONVERGED HELPDESK ENGINEER

This is a varied and challenging role for an experienced helpdesk engineer with experience in providing first and second line resolutions with Telecom and IT systems. Candidates should have 18 months experience of helpdesk environments and in providing support for:

• Telecom Solutions
• Windows Operating Systems
• Microsoft Office
• Ideally DSL solutions

Experience should include a good understanding of Telecoms and Telecom services such as ISDN lines and analogue lines. An experience of Avaya IP Office Solutions is desired but not essential. This is an extremely customer facing role and you will be working with a small but highly focused team. Flexibility is a requirement and a willingness to learn new products and skills quickly would be an advantage. Candidates should be reliable, able to work under pressure and possess good customer facing skills.

IP OFFICE PHONE SYSTEM ENGINEER

• Circa £ 20K to £ 28K depending on experience
• Must have thorough knowledge of Avaya IP Office

We are looking for an experienced IP Office Telephone Installation Engineer to join our converged voice and data trilogy of companies. You must have Avaya Accreditations and have at least 2 years experience. You will be fluent in all aspects of IP Office range, installations, upgrades including VoIP, Voicemail Pro & Auto Attendant, DECT and have experience with call centre apps. Knowledge of other phone systems is a bonus but not essential, as this role will pre-dominantly be focusing on the Avaya IP Office PABX's. You will be field based and therefore must have a clean driving license. Vehicle will be provided as will laptop and mobile phone. You must possess excellent communication skills and have a desire to provide excellent customer service at all times. Also with the ability to identify client needs whilst you are out on site.

• You will need to be practical, hard working and dedicated to join a converged voice & data team.
• You must have the ability to think for your self, learn new technologies and enjoy being part of a team with a customer service focused goal.

Next Steps:

Telefonix ...SMB to PLC!

For the small business, value solutions for multitasking employees.

Cloud Telephony ADSL2+ ISDN30

For the medium sized company, solutions to help you grow

50 User Avaya System Avaya Video Conferencing SIP trunks

For the enterprise, best of breed solutions to forge ahead of the competition.

Avaya Server Edition VMWare Virtualisation Managed Datacentres