Telephone Systems
Telefonix Voice and Data source, install and maintain office telephone systems for a wide variety of businesses, ranging from SoHo operations, to SME companies in the 10-30 employee space through to enterprise-level PLCs.
- We'll set up everything for you, including auto attendant (call 1 for sales etc), multiple lines into one system with full caller identification & voicemail to/from email, and integration into your database, be it ACT!, SAP, Salesforce or another.
- Our specialty is an exact telephone system tailored to your business. Tell us how your company operates and what the various people actually do, and we'll produce the telephony tools that can maximise their productivity.
- You can be confident dealing with a Gold Avaya and Mitel business partner with 24/7 support, recognised quality guarantees & SLAs.
- As a converged company, our services include telecoms and and IT, giving you the business owner just the one point of contact for all your needs.
Our most popular office telephone system is the Avaya IP Office IP 500, which is ideal for 95% of companies and (currently) covers up to 1500 extensions (due to rise to 2200 in 2013 with the next release of Avaya Server Edition. For larger telephone systems we recommend Avaya Communication Manager, the world's top-selling call centre phone system used by 90% of the FTSE 100.
Browsing these pages will give you a great idea of what these business telephone systems are about, but your next step must be to meet with our consultants to discuss your requirements and business setup. Purchasing a new telephone system is a sizeable investment which merits a comprehensive discussion of what type of phone users you have, what sort of facilities and locations your company has, what sort of features your users need and what your current communications pain points are that we can eliminate with a new phone system and all the associated software.