Avaya IP 406 Phone System

The Avaya IP Office 406 Telephone System is the Avaya IP Office base system for medium business in the 20-200 user range.

The 406 phone system is a stackable unit with further expansion capabilities over the Small Office Edition. The system supports up to 6 IP Office expansion modules, as well as supporting both Embedded Voicemail and Auto Attendant. The IP 406 system facilitates the use of up to 190 extensions through a combination of analogue phones, digital phones and IP phones. This particular member of the AVAYA IP Office family has the capacity for 8 analogue trunks or 3 digital trunks or optionally, SIP trunks.

Avaya IP 406 & IP Office 5 - 2009 Update

Avaya have announced that the IP Office 4** range is being discontinued in 2009 and that all the functionality of that series will be inbuilt into the new version of IP Office (version 5) IP500. Telefonix Voice & Data are one of the trial sites for version 5 and it truly delivers. The increased capacity which previously was only available on IP406 will mean the IP500, now known as communications server goes to 384 users.

Avaya ebay Warning

Please note that with the recent IP Office upgrades, we have seen a large increase in Avaya systems and hardware sold second hand, refurbished or reconditioned, and offered online on eBay. Please be aware that Avaya do not support "grey" kit, ie 406 units originally licensed in Asia then resold to Europe. This means that whilst you maybe able to find a company or someone willing to install such a system, this will not be done as an Avaya business partner. This in turn means that if the equipment experiences failure (remember this is legacy equipment an so a certain failure rate is inevitable), you are not covered. Common causes of IP406 failure include: VCM card failure, PSU overheating, external module failure, external port failure & inability to upgrade PCS version. Our advice would be to think twice before purchasing gray IP406 units, and to consider the purchase of an IP500 instead, which comes with guarantees and is backed by a business partner that Avaya will support.

Common Questions

Avaya IP 406 Gallery

Part of the IP Office range, the Avaya IP 406 Phone System scales up to 190 users.

The standard 5420 handset, showing the easy-access buttonset for voicemail, transfer etc

Voicemail Light is included for free with the IP406 system, handling up to four simultaneous calls

Free conference call features are also included, which will eliminate the need to pay for expensive conference calls through BT

Avaya Phone Manager Lite is also included for free, an application on your PC that makes managing your telephony more efficient

The Avaya IP 406 system comes with a range of handset & wireless options, suitable for office, medical, hospitality, retail & factory environments

If integrated with a CRM such as ACT! or SAP, the system pops up a screen on your computer to enable you to identify callers and record customer contacts

With its point and click wizard interface, the ease of administration makes IP Office IP 406 a favourite of IT admins

IP 406 is compatible with a wide variety of call logging and call recording packages, all of which satisfy the legal requirements for encryption and privacy

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