Avaya IP 412 Phone System

The Avaya IP Office IP 412 Telephone System is ideal for a small contact centre or a business with a CRM focus. This member of the IP Office range provides greater internal data transfer capability than the IP 406, as well as greater trunk expansion capability of up to four PRI trunks. The system supports up to twelve IP Office expansion modules, and a combination of up to 360 analogue telephones, digital telephones and IP telephones. The system also provides capacity for 8 analogue trunks, 4 digital trunks and optionally SIP trunks.

"We launched IP Office to give small and medium businesses access to the features and IP-based networking capabilities of big-business communications systems," said Dave Johnson, group vice president of Avaya's Small and Medium Business Solutions organization. "With this new, global release, we are giving our customers the enhanced features they have asked us to provide: more capacity, improved security, greater call coverage, better call tracking, and ability to connect with a greater variety of Avaya IP phones."

Avaya IP 412 & IP Office 5 - 2009 Update

Avaya have announced that the IP Office 4** range is being discontinued in 2009 and that all the functionality of that series will be inbuilt into the new version of IP Office (version 5) IP500. Telefonix Voice & Data are one of the trial sites for version 5 and it truly delivers. The increased capacity which previously was only available on IP412 will mean the IP500, now known as communications server goes to 384 users.

Avaya IP 412 Gallery

Part of the IP Office range, the Avaya IP 412 Phone System scales up to 360 users.

The standard 5420 handset, showing the easy-access buttonset for voicemail, transfer etc

Voicemail Light is included for free with the IP412 system, handling up to four simultaneous calls

Free conference call features are also included, which will eliminate the need to pay for expensive conference calls through BT

Avaya Phone Manager Lite is also included for free, an application on your PC that makes managing your telephony more efficient

The Avaya IP 412 system comes with a range of handset & wireless options, suitable for office, medical, hospitality, retail & factory environments

If integrated with a CRM such as ACT! or SAP, the system pops up a screen on your computer to enable you to identify callers and record customer contacts

With its point and click wizard interface, the ease of administration makes IP Office IP 412 a favourite of IT admins

IP 412 is compatible with a wide variety of call logging and call recording packages, all of which satisfy the legal requirements for encryption and privacy

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Avaya IP Office 5 Upgrade Offer

Avaya IP Office 5 Upgrade with 25% off the price of hardware & software if your order is installed before End September 2009! To take advantage of this offer, contact Telefonix Voice & Data quoting "v5", and if we get it installed for you before end September 2009, we'll take off 25% off the price there and then.

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