Avaya Communication Manager Express System

The Avaya Communication Manager Express system provides the basic Avaya Communication Manager applications to businesses in a simple, affordable and ready-to-use package. This all-in-one enterprise telephone system facilitates Communication Manager call processing, dcp/ip protocols, voice messaging, conferencing, mobility and softphone applications, self administrated mobility applications, call centre reporting tool. Like all other Avaya phone systems, this telephony solution is compatible with analogue phones, digital phones and IP phones. The Communication Manager Express system makes standard applications accessible to any business, right out of the box. This business phone system is the perfect solution for the mid-sized business with anywhere from 100 to 500 users. Avaya Communication Manager Express was formerly known as Avaya Multivantage.

The Communication Manager Express system allows IP, digital and analogue handsets to be deployed across the business telephony infrastructure. This is key to ensure that the handsets can be moved to the VOIP (Voice over IP) network when your business demands it.With this phone system, applications like EC500 (a mobility solution which allows your mobile phone to operate as part of your office phone system), Voicemail and conferencing are all part of the per user licensing, which makes your users have the right tools at their fingertips.

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Communication Manager Express - Gallery

Communication Manager Express shares the same base unit as Communications Manager, Avaya's enterprise telephony platform

Configuration of the Communication Manager Express base unit uses Communications Manager software

The standard handset series for the Communication Manager Express system is the 96** series

The gateways in the Communication Manager Express system include the S8500 above and G700 below

Avaya Customer Interaction Express also runs on Communication Manager Express, the integrated multi-channel customer contact solution for voice, fax, e-mail, text messages, and web

Communication Manager Express System Features

• Architecture: Supports IP or traditional (DCP, analog) protocols
• Capacity: 100 to 500 users
• Applications:
  • Avaya Communication Manager
  • Mobility applications
  • Extension to mobile
  • IP softphone
  • Follow Me
  • Voice Mail
  • Call Centre and Reporting
  • Meet-me Conferencing
  • Call Log Reporting
• User Administration of Phone Features
• Computer Telephony Integration (CTI)
• Operating System: RedHat Enterprise Linux
• Telephones: Works with a wide range of traditional and IP-based phones and communications devices.

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