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Mitel 5224 Phone

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The dual mode Mitel 5224 Phone is a feature-rich, multi-line IP speakerphone with full duplex handsfree operation. It is geared toward users who must change their telephone feature set to match their changing needs. This includes managers, professionals and teleworkers as well as contact center or help-desk agents. With the 5224 Phone, users get superb call handling as well as user-programmable access to advanced voice communications, IP-based applications and services. The 5224 Phone supports a full lineup of IP peripherals such as programmable key modules (PKMs), conference units and line interface modules for even greater access to IP applications right at the user’s desktop.

The 5224 Phone is specifically designed for communications-intensive companies that require a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the user’s desktop. This includes unified communications, speech recognition, PC integration, contact center, and remote voice and data applications. An enterprise-class phone, the 5224 Phone has a white 40-character backlit graphics display, 24 programmable keys, eight telephony function keys and three context-sensitive softkeys for feature customization.

When used with Mitel Unified Communicator® (UC) Express or Mitel Unified Communicator (UC) Advanced, the 5312 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs and ultimately improved business process integration.

Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming
Twelve programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access)
Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
Browser-based desktop user tool programming for easy access to telephone system features
Handsfree speakerphone operation (full duplex)
Speed calling
Call forward
Call hold (place/retrieve)
Call transfer
Last number redial
Do not disturb
On-hook dial
Off-hook voice announce and handsfree answerback
Page send/receive
Voicemail access & large message waiting lamp
Conference call setup
Hearing aid compatible handset
Dedicated headset jack
Customizable center panel
Automatic call distribution (ACD) agent support
Chinese characters support
Dual mode: MiNet and SIP support
Phonebook support on Mitel 3300 IP Communications Platform (ICP)
Mitel Teleworker Solution support
Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
UC Express and UC Advanced support
Two-position, 35-degree tilting stand for better viewing angle
Wall-mountable
Multiple powering options (802.3af-compliant)
Backwards compatible with previous system platform releases
Designed for power conservation: reduces power consumption for overall energy savings