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Nortel Phone Systems - 40% off RRP when migrating to IP500. Rebranded by BT, also known as BT Meridian, BT BCM & BT Norstar phone systems.

Siemens Phone Systems - 40% off RRP when migrating to IP500. Applies to HiPath 500, HiPath 2000, HiPath OpenOffice, HiPath 3300 & HiPath 3500.

Lucent InDEX Phone Systems - 35% off RRP when migrating to IP500. Also known as Avaya InDEX system.

IP Office Phone Systems - 30% off RRP when upgrading to IP500. Applies to IP400, IP403, IP406 & IP 412 systems.

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Avaya Interactive Voice response

Avaya Interactive Voice Response is a tool that creates automated customised systems to meet individual business needs.

These systems allow callers to interact with business information remotely, allowing individuals access to reading email, account enquiry systems, automated ordering systems, ticket purchasing systems, PIN number checking and remote time sheet management.

Where Text-to-Speech participates in this system by providing the capability of accessing services such as email over the telephone, IVR essentially provides a voice to text service recognising spoken answers instead of just keyed entries.

IVR interacts solely with Voicemail Pro, and is not compatible with any other Voicemail applications.

Avaya Interactive Voice response Features

Avaya Interactive Voice response
  • Interactive Voice Response allows callers to access business information from anywhere in the world
  • Essentially the Voice to Text service that works alongside Text to Speech
  • Interacts solely with Voicemail Pro, not available with any other voicemail applications

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Telefonix Partners
Telefonix Address: 3 Albany Court, Albany Park, Camberley, Surrey, GU167QR, Phone: 01252 333888.
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This page was last modified on 27 July 2008
2009Jun04