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Avaya Definity

Avaya Gold Business Partner: Telefonix

Avaya Definity: a type of Avaya phone system hardware, now relabelled as Avaya Communications Manager.

Avaya Definity servers and switches can be upgraded to use Avaya Communications Manager features by adding a Media Server into the Definity switch. With more than 700+ telephony features, the Avaya Communications Manager has one of the largest feature-sets compared to Nortel Meridian, NEC NEAX or Cisco CallManager.

Other Avaya Definity changes include the operating system, SIP and the most advanced telephony feature-set in telephony. Avaya Definity servers used the Oryx/Pecos proprietary operating system, whereas Avaya Communications Manager servers now use Linux. In the Avaya Communications Manager, all endpoints now run on SIP, regardless of the telephone's protocols.

So, whilst Avaya Definity systems upgraded to Communications Manager retain the best features from the older system, they now also support new 21st century features such as IP Telephony, mobility and unified messaging.

The Avaya Definity upgrade to Avaya Communications Manager is clearly designed for large multisite companies and organisations. It is far too sophisticated a complete communications system to summarise adequately on any single webpage - however, in our experience it offers some key business advantages which are important business drivers for various sectors.

To quantify the advantages that upgrading Avaya Definity to Avaya Communications Manager, please contact one of our consultants to book an in-depth discussion and demonstration.


Avaya Definity

Avaya Communication Manager

The Avaya Communications Manager scales from less than 100 users to as many as 36,000 on a single system, and to more than one million users on a network. The system will work effectively for any size business but in terms of Avaya telephone systems, it is the most realistic solution for 500+ users.

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Telefonix, 3 Albany Court, Albany Park, Camberley, Surrey, GU167QR, Tel:01252 333888
Registered Company Number HRB 52169. Telefonix is an ISO 9001 certified company.
Page last modified: 27 July 2008