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Avaya IP Office Administration

IP Office Manager is the systems administration tool. Using a Windows Graphical User Interface, Manager provides an intuitive interface for installation, configuration and subsequent moves, additions, and changes. As with all IP Office applications, the Manager is multi-lingual and, coupled with the ability to use the application both locally and remotely, it is possible for an administrator to manage any of their IP Offices from any country using their local language preference.

Access to each IP Office is protected by passwords and definable user rights. This allows Manager to operate according to the individual administrator's level of expertise. The Manager provides remote management facilities and off-line configuration. By monitoring activity across all locations, businesses can control costs, increase efficiencies and drive improved system performance.

Remote Hot Desking

Remote Hot Desking is the ability for a user on one IP Office system to log into any telephone (analog, digital, or IP) on another IP Office system within the Small Community Network.

A user can make and receive calls from any IP Office location as if using their phone at their primary IP Office site. Remote hot desking offers callers and other associates single number access to reach an employee, improves mobility for the employee, and controls costs since privileges and calling restrictions still apply.

SIP Trunks

SIP Trunks are "Session Initiation Protocol trunks". SIP allows IP Office users to take advantage of new telephony services being offered by Internet Telephony Service Providers. These telephony services can offer substantial savings in comparison to traditional trunks (analog and digital). With IP Office, users, regardless of their phone type, can make and receive calls on SIP trunks. SIP trunks are handled like any other trunk on the IP Office affording the call routing and control needed to manage inbound and outbound calls.

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Page last modified: 27 July 2008