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Avaya MultiVantage Express is a complete midsize communications solution for business telephone systems that integrates powerful applications into an affordable package which is simple to both manage and use.
Avaya MultiVantage Express builds on the Avaya Communication Manager foundation, integrating messaging, mobility, unified communications, and customer contact applications onto a single S8500 server.
With MultiVantage Express, midsize businesses can unify their dispersed and growing workforces, improve collaboration, bolster productivity and enhance customer service - all for a low total cost of ownership. MultiVantage Express integrates powerful software onto a single server. Integrated applications include:
MultiVantage Express is designed for companies with limited IT staffs and budgets. The installation process is guided by a wizard on the install DVD and takes only two hours. A suite of included reports for call logging and call center allows companies to manage their systems efficiently. Web-based self-service applications allow employees to control their extensions and follow-me capabilities, which reduces burden on administrators.
MultiVantage Express scales from 100 to 500 users and up to 10 locations. It has capacity for 240 trunks (150 of which can be IP). Backup and restore capabilities facilitate future upgrades -MultiVantage Express provides an upgrade path to large enterprise communications systems that can provide service to thousands of users.
MultiVantage Express supports both IP and traditional telephony (DCP, analog protocols) so companies can upgrade when the time is right. A number of optional applications deliver sophisticated communications capabilities; these intelligent communications applications include Call Center Elite, Customer Interaction Express, SoftConsole, and video enablement of IP Softphone.
Telefonix, 3 Albany Court, Albany Park, Camberley, Surrey, GU167QR, Tel:01252 333888
Registered Company Number HRB 52169. Telefonix is an ISO 9001 certified company.
Page last modified: 27 July 2008