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Avaya Phone Systems

Avaya Phone Systems

Avaya IP Office Phone System
Avaya IP 500 Phone System
Avaya IP 412 Office Phone System
Avaya IP Office IP 406 Phone System
Avaya IP Office SOE Phone System
Avaya One-X Telephone System
Avaya Multivantage Express System
Avaya Communications Manager

Avaya Lucent Argent
Avaya Lucent INDeX Offer
Avaya Lucent Definity

Mitel Phone Systems

Mitel Phone Systems
Mitel 3300 ICP

Nortel Phone Systems

Nortel Phone Systems
BT Meridian Phone Systems
Norstar Phone Systems
BCM Phone Systems


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June Offers


Nortel Phone Systems - 40% off RRP when migrating to IP500. Rebranded by BT, also known as BT Meridian, BT BCM & BT Norstar phone systems.

Siemens Phone Systems - 40% off RRP when migrating to IP500. Applies to HiPath 500, HiPath 2000, HiPath OpenOffice, HiPath 3300 & HiPath 3500.

Lucent InDEX Phone Systems - 35% off RRP when migrating to IP500. Also known as Avaya InDEX system.

IP Office Phone Systems - 30% off RRP when upgrading to IP500. Applies to IP400, IP403, IP406 & IP 412 systems.

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Avaya 5410 Phone Buttons

This FAQ covers using the buttons of the Avaya 5410 Phone. For more information, please see:

Avaya 5410 Phone Buttons

Avaya 5410 FAQs

  1. Display, Call Appearance and Function keys: Call Appearance Keys allow the user to handle multiple calls and the display shows call information. System functions (allocated by your System Administrator) can also be displayed.
  2. Message lamp - This red light is lit when you have voicemail messages. Can also be set to flash when the phone is ringing.
  3. Previous/Next Page - Move through the different pages of the call handling, speed dials and call log screens. Also used to move the cursor during data entry.
  4. Messages: Use this to access your mailbox.
  5. Call Handling Buttons:
    • Hold: Place call on hold.
    • Transfer: Transfer call
    • Conference: Conference held calls
    • Drop: Drop call
    • Redial: Redial last number dialed
  6. Dial pad: Standard 12-button pad for dialing telephone numbers
  7. Volume Controls: Adjust the speaker, handset, headset, or ringer volume depending on which is currently in use.
  8. Handset and Headset Sockets: The sockets for both the headset and handset cables can be found on the side of the telephone.
  9. Mute: Turns the microphone on/off. When in use, the associated light is on and the caller cannot hear you.
  10. Headset: Switches from handset to headset. The light associated with this button turns on when the headset is active
  11. Speaker: Access the speakerphone. The light associated with this button turns on when the speakerphone is active.
  12. Exit: Returns you to the main call handling screen.
  13. Softkeys: The Menu buttons are used to navigate to or initiate certain features, such as Speed Dial or Call Log, as well as control certain actions within the features. These keys correspond to the text prompts in the display screen immediately above them.

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Telefonix Address: 3 Albany Court, Albany Park, Camberley, Surrey, GU167QR, Phone: 01252 333888.
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This page was last modified on 27 July 2008
2009Jun30