Why Use Telefonix?
At Telefonix, we go further. Together with our partner company Systems Supported, we are a "one-stop shop" providing a single point of contact for our clients' technology needs, from Phone Systems to IT Support, from Cabling to Thin Client Services and Network Design.
Small Businesses Services
Businesses Relocation Services
Multisite Services
Growth Planning
Business Backups
Business Flexibility
CRM Integration
Business Mubility
Call Centre Solutions
About Telefonix
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June Offers
Nortel Phone Systems - 40% off RRP when migrating to IP500. Rebranded by BT, also known as BT Meridian, BT BCM & BT Norstar phone systems.
Siemens Phone Systems - 40% off RRP when migrating to IP500. Applies to HiPath 500, HiPath 2000, HiPath OpenOffice, HiPath 3300 & HiPath 3500.
Lucent InDEX Phone Systems - 35% off RRP when migrating to IP500. Also known as Avaya InDEX system.
IP Office Phone Systems - 30% off RRP when upgrading to IP500. Applies to IP400, IP403, IP406 & IP 412 systems.
Being Closer To Customers
Microsoft CRM, SAP Business One, Navision, Netsuite have Contact Management Systems... but how you enable the integration of the Avaya phone system with them to leverage the most out of them is the skill.
We can show you how to enable the functionality with an Avaya Business Telephone System to screen pop and dial from your CRM database, ensuring that your staff have the right information and systems so that they can deal with your customers effeciently.
Does This Sound Familiar?
- Time and energy wasted internally on tracking and managing multiple sources of customer data which affects customer satisfaction
- Inefficient sales, marketing and service potentially impacts revenues and increases costs
- No single view of your customers leads to inconsistent or even conflicting interactions
- Typical problems faced by a small business moving towards the processes employed by large businesses
CRM systems handle customer data and processes to help your team to manage interactions with customers to generate sales, deliver better customer service and create longer, more valuable relationships. The CRM system should support sales and marketing activities and should be linked to the call or contact centre systems to ensure seamless day to day interactions.
The Avaya IP Office IP500 will work out of the box with ACT, Goldmine, Microsoft Outlook and Microsoft CRM. Our customers will gladly explain what our Avaya technology solutions have done for them:
- Strengthen customer relationships, improving satisfaction and increasing revenue
- Reduce costs and business latency from poor / multiple customer data sources
- Maximise investments from sales, marketing and service with one single view of the customer
Phone System Query
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