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Avaya Phone Systems

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Avaya One-X Telephone System
Avaya Multivantage Express System
Avaya Communications Manager

Avaya Lucent Argent
Avaya Lucent INDeX Offer
Avaya Lucent Definity

Mitel Phone Systems

Mitel Phone Systems
Mitel 3300 ICP

Nortel Phone Systems

Nortel Phone Systems
BT Meridian Phone Systems
Norstar Phone Systems
BCM Phone Systems


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May Offers


Nortel Phone Systems - 40% off RRP when migrating to IP500. Rebranded by BT, also known as BT Meridian, BT BCM & BT Norstar phone systems.

Siemens Phone Systems - 40% off RRP when migrating to IP500. Applies to HiPath 500, HiPath 2000, HiPath OpenOffice, HiPath 3300 & HiPath 3500.

Lucent InDEX Phone Systems - 35% off RRP when migrating to IP500. Also known as Avaya InDEX system.

IP Office Phone Systems - 30% off RRP when upgrading to IP500. Applies to IP400, IP403, IP406 & IP 412 systems.

Cut Your Business Telephone Bills with Telefonix!

Careers at Telefonix

Avaya Gold Business Partner: Telefonix

We are a leading Surrey based Telecom / IT solutions provider. Our core business focus is in the areas of telecommunications, contact centres, data storage and networks security, all targeted to provide customers with complete business integrity.

Established four years ago we are experienced in providing turn-key solutions in the LAN/WAN, data and telecommunications markets to over 900 companies. Year-on-year growth has seen our company develop into a hugely successful business to business solutions provider. Operating within a broad scope of markets within the UK we are in a unique position to offer the correct solutions for small to mid-size businesses.

If you feel that you have the skills necessary to work at Telefonix and you are interested in leaving us your CV then please contact us on the above phone number. Alternatively you can mail a copy of your CV with details of your current salary, experience and responsibilities to recruitment@telefonix.co.uk. Alternatively, send your CV to:

Telefonix HR
3, Albany Court
Albany Park
Camberley
Surrey
GU16 7QR

Current Vacancies


Sales Executive - New Business Telecom Solution Sales

We are currently seeking a highly talented and skilled new business sales executive who will be able to sell both telephony and IT solutions to small and mid size firms throughout the UK. The ideal applicant will meet the following criteria:

  • Minimum of 12 months relevant industry experience
  • New business attitude and track record of success
  • Self motivated and target driven
  • Over achiever
  • Telecommunications background
  • SME market knowledge
  • Accurate forecasting
  • Technically competent in both fixed and mobile telecoms and IT infrastructure

The successful applicant will have a monthly sales target based on gross profit and be managed to a pipeline target and pipeline conversion rates. Excellent customer facing and communication skills are essential. Applicant must have a clean, valid driving license. Competitive salary and benefits dependant on skills & experience.

Strictly no agencies. Any calls or emails from recruitment agencies will be ignored.


IT and Telephony Support Engineer

We are looking for an enthusiastic and dynamic individual who will provide the highest level of customer service to our valuable customers. The applicant must be able to work under pressure, meet deadlines and to assist the IT and Telephony Support departments in all aspects of IT applications support, both internally via the help desk and at the customer site.

The ideal applicant will meet the following criteria:

  • Minimum of 12 months relevant 1st/2nd tier IT support experience in a Windows based networked environment.
  • Demonstrate a high level of competence in dealing with MS Windows Server and Desktop operating systems and MS Office applications.
  • Confident in troubleshooting Server, PC, Network hardware and peripheral equipment issues.
  • Exposure to Active Directory, MS Exchange, Linux, VLAN, VPN, Firewalls, ADSL modems / routers, Citrix and MPLS
  • Experience with Avaya communications products an added advantage

The successful applicant will also be required to install and maintain Windows based telephony applications on customer sites for which full training will be provided.

Excellent customer facing and communication skills are essential. Applicant must have a clean, valid driving license. Competitive salary and benefits dependant on skills & experience.

Strictly no agencies. Any calls or emails from recruitment agencies will be ignored.


IP Office Phone System Engineer - Immediate Start

  • Circa £ 20K to £ 28K depending on experience
  • Must have thorough knowledge of Avaya IP Office

We are looking for an experienced IP Office Telephone Installation Engineer to join our converged voice and data trilogy of companies. You must have Avaya Accreditations and have at least 2 years experience. You will be fluent in all aspects of IP Office range, installations, upgrades including VoIP, Voicemail Pro & Auto Attendant, DECT and have experience with call centre apps. Knowledge of other phone systems is a bonus but not essential, as this role will pre-dominantly be focusing on the Avaya IP Office PABX's. You will be field based and therefore must have a clean driving license. Vehicle will be provided as will laptop and mobile phone. You must possess excellent communication skills and have a desire to provide excellent customer service at all times. Also with the ability to identify client needs whilst you are out on site.

  • You will need to be practical, hard working and dedicated to join a converged voice & data team.
  • You must have the ability to think for your self, learn new technologies and enjoy being part of a team with a customer service focused goal.

Strictly no agencies. Any calls or emails from recruitment agencies will be ignored.


IT Support Engineer - Various Tier Levels Required

  • Circa £ 18K to £ 35K depending on experience
  • Must have thorough IT knowledge

These are varied and challenging roles for experienced field service/support engineers who can install, configure and fault-find a wide range of PC based products and MS Servers. Candidates should have 18+ months experience in commercial support, ideally with a 3rd Party solutions/computer maintenance provider supporting MS products such as:

  • Windows 95/98/98SE/NT
  • Exchange 5.5/2000
  • Windows 2000 Professional and Server
  • Windows 2000 SBS
  • Windows XP Home and Professional

Experience should include a good understanding of configuration and support together with a working knowledge of MS Office suite including Outlook, Norton Anti Virus software and back up products such as Veritas or Arcserve. MCP / MCSE accreditation advantageous. You must have an understanding of networking including configuring, fault finding routers, firewalls and VPN, as you will be supporting small/medium businesses with their computing requirements.

This is an extremely customer facing role and you will be working with a small but highly focused team. Flexibility is a requirement and a willingness to learn new products and skills quickly would be an advantage. Candidates should be reliable, able to work under pressure and possess good customer facing skills.

Strictly no agencies. Any calls or emails from recruitment agencies will be ignored.


IP Office Helpdesk (Tier 2 / 3 Support) Engineer

  • Circa £ 16K to £ 25K depending on experience
  • Must have thorough knowledge of Avaya IP Office

We are looking for an experienced IP Office Telephone Engineer to join our converged voice and data trilogy of companies. You will have at least 2 years of experience supporting customer telephone systems in a similar role. We are looking for someone who can bring their wealth of knowledge to our helpdesk team. You will have experience of the full Avaya IP Office suite from IP403, through to the IP500 and have a great knowledge of the applications including Voicemail Pro and CCC. You will be primarily office based and should possess great organisational and prioritisation skills, along with superior customer service. You must be tenacious and have the will to ensure that problems are resolved quickly using all your resources.

  • You will need to be practical, hard working and dedicated to join a converged voice & data team.
  • You must have the ability to think for your self, learn new technologies and enjoy being part of a team with a customer service focused goal.

Strictly no agencies. Any calls or emails from recruitment agencies will be ignored.


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Telefonix Partners
Telefonix Address: 3 Albany Court, Albany Park, Camberley, Surrey, GU167QR, Phone: 01252 333888.
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Telefonix is an ISO 9001 certified company, company registration number HRB 52169.
This page was last modified on 19 February 2009
2009May27