Avaya Phone Systems
Avaya Phone Systems
Avaya IP Office Phone System
Avaya IP 500 Phone System
Avaya IP 412 Office Phone System
Avaya IP Office IP 406 Phone System
Avaya IP Office SOE Phone System
Avaya One-X Telephone System
Avaya Multivantage Express System
Avaya Communications Manager
Avaya Lucent Argent
Avaya Lucent INDeX Offer
Avaya Lucent Definity
Mitel Phone Systems
Mitel Phone Systems
Mitel 3300 ICP
Nortel Phone Systems
Nortel Phone Systems
BT Meridian Phone Systems
Norstar Phone Systems
BCM Phone Systems
June Offers
Nortel Phone Systems - 40% off RRP when migrating to IP500. Rebranded by BT, also known as BT Meridian, BT BCM & BT Norstar phone systems.
Siemens Phone Systems - 40% off RRP when migrating to IP500. Applies to HiPath 500, HiPath 2000, HiPath OpenOffice, HiPath 3300 & HiPath 3500.
Lucent InDEX Phone Systems - 35% off RRP when migrating to IP500. Also known as Avaya InDEX system.
IP Office Phone Systems - 30% off RRP when upgrading to IP500. Applies to IP400, IP403, IP406 & IP 412 systems.
NMS Adaptive CTI
NMS Adaptive CTI provides a link between your computer network and your telephone system. Each user's computer runs a small software application, called the Adaptive Desktop, that knows which telephone extension is next to the computer. NMS Adaptive Desktop lets you control your telephone from your computer. You can dial, answer, hang up, hold and transfer calls at the click of a mouse. The Adaptive Desktop also reacts to what happens on your telephone, so that your PC can run screen-pops when a call arrives at your extension.
NMS Adaptive CTI Users
Anyone who has a computer and a telephone on their desk will benefit from using NMS Adaptive CTI. All sorts of organisations can use NMS Adaptive CTI, including offices, shops, warehouses, factories, garages, schools, etc.
Using NMS Adaptive CTI
- Use your computer to dial, hold and transfer your phone calls.
- Highlight a phone number, in any of your computer applications, and tell your telephone to dial it.
- Keep a list of personal contacts on your computer and call them by simply clicking on their name or number.
- When someone on your personal contacts list calls you, you can see who it is before you answer your phone.
- Keep a list of company contacts. If your company has a list like this, then you can call anyone on it just by clicking their name or number. And when someone on the list rings in, then everyone in the office can see who it is when their phone rings.
- Keep a record of your last 100 inbound, outbound and missed calls.
- If you want to return a call, you can do so by simply clicking on the name or number for that entry.
- Monitor the status of other telephone extensions and users around your company.
- See who is engaged or unavailable. If you prefer more privacy, choose to exclude extensions or users from being monitored.
- Screen-popping - because your telephone and computer are working together, you can configure your system so that when you receive a call, your customer database records associated with the caller appear automatically.
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