Avaya Phone Systems
Avaya Phone Systems
Avaya IP Office Phone System
Avaya IP 500 Phone System
Avaya IP 412 Office Phone System
Avaya IP Office IP 406 Phone System
Avaya IP Office SOE Phone System
Avaya One-X Telephone System
Avaya Multivantage Express System
Avaya Communications Manager
Avaya Lucent Argent
Avaya Lucent INDeX Offer
Avaya Lucent Definity
Mitel Phone Systems
Mitel Phone Systems
Mitel 3300 ICP
Nortel Phone Systems
Nortel Phone Systems
BT Meridian Phone Systems
Norstar Phone Systems
BCM Phone Systems
May Offers
Nortel Phone Systems - 40% off RRP when migrating to IP500. Rebranded by BT, also known as BT Meridian, BT BCM & BT Norstar phone systems.
Siemens Phone Systems - 40% off RRP when migrating to IP500. Applies to HiPath 500, HiPath 2000, HiPath OpenOffice, HiPath 3300 & HiPath 3500.
Lucent InDEX Phone Systems - 35% off RRP when migrating to IP500. Also known as Avaya InDEX system.
IP Office Phone Systems - 30% off RRP when upgrading to IP500. Applies to IP400, IP403, IP406 & IP 412 systems.
Tim Professional Organisational Drilldown Report
The Tim Professional organisational drilldown is a simple, quick, easy-to-use, and fully-clickable report which starts with a complete summary of all extension groups' activity (both incoming and outgoing calls) along with each group's total call costs. Click on the group you're interested in, and the report zooms in to show the same summary information for each individual extension in the group you selected.
Zoom in further by clicking on a particular extension and the report will show you a detailed log of all activity on that particular extension. An added bonus of this report is its ability to identify calls on extensions that you mightn't have thought even existed! These are shown at the foot of the extension groups and upon clicking, will detail each individual extension that had activity during the period you selected.
Report Features
When accessed over the web, either as a result of a user logging in to the system remotely, or having received an email containing a portion of the report, each extension group and individual extension is shown as a hyper-link which, in effect, runs another report containing the required information.
Report Options
In order to save an end-user finding and clicking a particular extension group, the report's parameters can be preset to begin on this extension group, rather than a full summary of the whole organisation. This is especially the case when a user with restricted access rights wishes to run the report.
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