Avaya Conference Centre

With Webex conferences increasingly used as a low-cost marketing tool, Avaya's Conference Centre has the ideal blend of tools to gain the most out of this emerging,low-cost profitmaking medium. Avaya Conferencing Centre, part of IP Office, is a web-based software package that consists in two parts:

• a "Conferencing Centre Scheduler"
  • to book and reserve conferences.
• a "Conferencing Centre web client"
  • to complement an audio conference with a visual presentation web interface.

The Conferencing Centre scheduler is independent of the web client, either or both can be used. Conferencing Centre also interacts with Softconsole and Phone Manager.

The scheduler allows registered users to create and book conferences online using a web client interface. The Scheduler offers secure conferencing while being very easy to set up. Users simply enter the date, time, duration and the number of conference participants required. The conference is created, if the resources are available for that specific time. Once reserved, the conference resources are allocated to that conference call for the specified number of participants at the selected date and time. Additionally Music On Hold (if available on the system) can be played to callers while waiting for the conference to start.

The Web Client offers a browser interface where the host and participants can not only see which participants have joined the conference but also whether they joined as audio-only or both audio and web. A conference host has the ability to pose questions, modify participant speak/listen settings and whisper to a single participant connected into the conference. When in listen-only mode, participants can request the right to speak through their Web Client (raise hand function). A Web Chat service is available between Host and Participants and the dialog is recorded and sent via email to the Host after the conference. Two modes of communication between Host and Participant is supported, either private or public.

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Avaya Conference Centre - Gallery

Creating new conferences is a straightforward point and click exercise with the Avaya Conference Centre scheduler

Advanced security is available by generating unique PIN numbers for every participant allowing them to be recognized by the system and displayed on the Conferencing Centre Web client

Conference templates can be used to book recurring conferences, all booking information including the conference ID and participants PINs are retained, except for the conference date.

Participants can be located anywhere on the Internet, across an extranet or across an intranet

For the ultimate in convenience, round-the-table conferencing benefits greatly from the omnidirectional Polycom units.

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