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• Case Studies

During a two-party call, Verified and/or Non-verified Account Codes can be reported in Internal SMDR logs.

Each time an Account Code is entered during the call, a new SMDR log is generated. The first Verified/Non-verified Account Code entered during a call is the active Account Code. When subsequent Account Codes are entered during the call, a new SMDR log is generated. The SMDR log reports the previously active Account Code in the Call Completion field of the SMDR log.

Mitel 3300 Phone System A-Z