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Avaya Telephone System Solutions

Telefonix Voice & Data install and maintain Avaya Telephone system solutions for every size and type of business. Avaya telephone systems, our most popular telephone systems, are specifically designed for small and medium businesses, winning every award under the sun and offering great value for money. The features which distinguish Avaya systems from the others include:

• Established supplier with excellent roadmaps, investment protection guarantees and ROI
• Wide range of standard features encompassing everything a business needs from its communication platform to make it in the 21st century
• Easy to use telephones and software which are both continually updated
• Great range of addons made by 3rd party suppliers - music on hold, call logging etc

Why Telefonix Voice & Data?

• Telefonix Voice and Data are a Gold SMB Avaya business partner which specialises in Avaya IP Office telephone systems for companies in the sub 200 space
• Telefonix Voice and Data are one of the test centres for new versions of Avaya telephone systems and we are able to influence what features go into the new versions. Therefore if your company needs particular features you should come to us
• A converged IT and telecoms company through which you'll obtain great value for money by combining your requirements into one, we also have the largest converged demonstration centre in the south of England
• Ongoing record of success with Avaya telephone systems as witnessed by these Avaya case studies:
  • "We were at our wits end with our phone and contact centre supplier experience and were concerned about the levels of customer service being offered to our customers. Luckily we found Telefonix, a converged voice and data solutions provider who matched us in hard work, creativity and knowledge." - go to Avaya case study
  • "We've been delighted with the technology recommendations that Telefonix have made to us. In particular, investment in Telefonix’ recommendation of the Avaya IP Office system continues to bear dividends, serving our factories, offices and mobile sales team to an equally high standard." - go to Avaya case study
  • "Our aggressive business plans require shrewd investment in a technology solution that will support the evolution of the business, and Telefonix demonstrated a rare understanding of not only the technology, but how to apply it to support a rapidly growing multi-site operation." - go to Avaya case study
  • "Investing in Avaya IP Office when our company was in need has proven to be a very smart business decision, coupled with the backup and support of Telefonix who are as creative in telephony as we are in ballooning." - go to Avaya case study
  • "By redesigning our account handling departments into four separate call groups, we immediately noticed a difference in the customer service that we were able to give to our clients. Since then we have gone from strength to strength, expanding our customer teams as much as 70% in one year, and with Telefonix maintaining the system for us, the system is completely hassle free." go to Avaya case study
• All our staff are Avaya-certified
• Incredibly competetive deals on offer because of our volume of sales. Compare quote now
• Discounts on support, maintenance and subsequent item purchases

Avaya IP Office Telephone System Range

This Product

Free trial available
0% finance available
Leasing available
Demo available
Bundle available

Avaya IP Office IP 500 Telephone System

Our most popular IP Office telephone system, the Standard Edition IP Office IP 500 telephone system supports up to 32 extensions. The Professional Edition IP 500 telephone system, a license upgrade using the same equipment, officially supports up to 272 analog, digital, and IP extensions. The IP 500 is due to rise to 284 extensions in 2009 and the older 4** series below is then due to retire and be phased out.

Avaya IP Office IP 412 Telephone System

Avaya's IP Office IP 412 telephone system supports up to 360 analog, digital, and IP phones and 12 expansion modules.

Avaya IP Office IP 406 Telephone System

The IP Office IP 406 telephone system supports up to 190 analog, digital, and IP phones and 6 expansion modules.

Avaya IP Office Phone System Features List

New! Have you seen our new Avaya IP Office Phone System site at http://officephonesystem.co.uk? Every IP Office Phone System feature has been updated there, and it also includes all the latest information about Avaya IP Office Release 9, out September 2013.

Absent Text Account Codes Alternate Route Selection Analogue Extension Application Trials Automatic Callback Hunt Groups Bridged Appearance Call Appearance Call Barring Call Centre Operations Call Coverage Call Forwarding Call Handling Call History Call Hold Call Intrude Call Logging Call Park Call Pickup Call Queueing Call Recording Call Steal Call Transfer Call Waiting	Caller Display Clear Call Waiting Company Directory Conference Calls Cordless Phones Customised Phones Data Communication Dial Ahead Dial Emergency Dial On Pickup Dial Plan Direct Inward Dialling Do Not Disturb Embedded Voicemail Emergency 999 Enhanced Intrusion Entryphone System External Control Port Follow Me Number Group Paging Handset Dial By Name Hold Call Waiting Hot Desking Hot Transfer	Incoming Call Routing Information On Hold Intrusion Warning Tone IP Licenses IPOSS Key & Lamp Operation Least Cost Routing Line Appearance Maximum Call Length Meet-Me Conference Messaging Facilities Mobile Twinning Monitor Calls Night Service Networking Facilities Off-Switch Call Inhibit On Hold Music One-X Mobile Phone Client Outgoing Calls Paging System Personalised Login Phone Manager Phone Options PIN Restricted Calling Power Conferencing	Personal Fax Numbers Phone System Queueing Relay On/Off/Pulse Remote Hot Desking Ring Back When Free Ring Tones Service Quotas Short Codes Simple Management SIP Trunking Softconsole Speakerphone Dialing Speed Dial Numbers Suspend/Resume Tele-Commuter Mode Telephony Applications Telephone Options Time Profiles Toggle Calls User Indicators Visual Voice Voice Communications VoIP Options Wireless WIFI

This Product

0% finance available
Leasing available
Demo available
Bundle available

Avaya Telephone System: Communication Manager

The Avaya Communications Manager telephone system scales from less than 100 users to as many as 36,000 on a single system and to more than one million users on a single network. Geared at call centres and enterprise-level companies, this is the Avaya system of choice for 500+ users and supports a vast range of software. Avaya Communication Manager is used by over 90% of the FTSE 100 and is widely recognised to be the leading call centre platform.