Avaya Phone Systems
Avaya Phone Systems
Avaya IP Office Phone System
Avaya IP 500 Phone System
Avaya IP 412 Office Phone System
Avaya IP Office IP 406 Phone System
Avaya IP Office SOE Phone System
Avaya One-X Telephone System
Avaya Multivantage Express System
Avaya Communications Manager
Avaya Lucent Argent
Avaya Lucent INDeX Offer
Avaya Lucent Definity
Mitel Phone Systems
Mitel Phone Systems
Mitel 3300 ICP
Nortel Phone Systems
Nortel Phone Systems
BT Meridian Phone Systems
Norstar Phone Systems
BCM Phone Systems
June Offers
Nortel Phone Systems - 40% off RRP when migrating to IP500. Rebranded by BT, also known as BT Meridian, BT BCM & BT Norstar phone systems.
Siemens Phone Systems - 40% off RRP when migrating to IP500. Applies to HiPath 500, HiPath 2000, HiPath OpenOffice, HiPath 3300 & HiPath 3500.
Lucent InDEX Phone Systems - 35% off RRP when migrating to IP500. Also known as Avaya InDEX system.
IP Office Phone Systems - 30% off RRP when upgrading to IP500. Applies to IP400, IP403, IP406 & IP 412 systems.
Avaya IP Office
The Avaya IP Office Telephone System is a business phone system designed for small and medium-sized businesses, and is our best-selling phone system. IP Office covers up to 360 extensions, digital, IP and analogue - any mix. IP Office is the flagship Avaya telephone system for small and medium business.
Avaya's IP Office Telephone System can function in several ways as a system for small and medium business. It can be a PBX system, a branch office, and a call centre system as well. It can be used as a PBX system using IP phones, but you can also use analog, digital or soft phones. Avaya also has two series of handsets specifically designed for Avaya IP Office, the 5400 series digital IP Office handsets and the 5600 series IP Office handsets.
The Avaya IP Office System is imbued with features designed to increase business efficiency. For example, you can use Avaya IP Office to create your call center with 'CTI' (Computer Telephony Integration). This is an IP Office feature that lets incoming customer calls generate 'screen pops' of customer information from a company database to the person's PC when they are called. Each employee can control their phone using a graphical interface on their PC screen. The IP Office interface for this is industry standard and supports use of Microsoft Outlook and other Windows applications.
IP Office Features:
Avaya IP Office Range:
- Avaya IP Office IP 500 System
- Avaya IP Office IP 412 System
- Avaya IP Office IP 406 System
- Avaya IP Office SOE System
Avaya IP Office Details:
- Avaya IP Office Features
- Avaya IP Office Systems
- Avaya IP Office Conferencing
- Avaya IP Office Messaging
- Avaya IP Office Phone Manager
- Avaya IP Office SoftConsole
- Avaya IP Office Extensions
- Avaya IP Office Specifications
- Avaya IP Office Administration
Avaya IP Office Handsets:
- Avaya IP Office 5420 Handset
- Avaya IP Office 5410 Handset
- Avaya IP Office 5402 Handset
- Avaya IP Office 5620 Handset
- Avaya IP Office 5610 Handset
- Avaya IP Office 5602 Handset
Avaya IP Office Headsets:
IP Office Call Centres
Many SMBs grow organically and customer interaction is left unmanaged, entering the organisation through a variety of mediums and personnel. By implementing a call centre or small business contact centre, SMBs obtain the same 360° customer focus dedication as their enterprise counterparts. This collective handling of calls, letters, faxes, live chat, and emails at one location gives management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly an lead to enhancing your customer experience and thus increasing revenue.
IP Office Call Centres - SMB
IP Office Compact Business Centre
IP Office Compact Business Center is an entry-level Avaya call centre software for small customer facing departments, typically handling anywhere from 2 to 15 agents.
IP Office Compact Call Centre
IP Office Compact Contact Center is a modular Avaya call centre package catering for call centre sizes from 2 to 75 agents. It handles much of the functionality of both a call centre and a contact centre.
IP Office Call Centre Software
External software that works in IP Office call centres includes the following, all from Avaya's devconnect programme:
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