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The Call Steal facility on Avaya phone systems allows a user to take over (steal) the call, from another extension. This function is useful when you want to catch a call you have just missed, e.g. that has been diverted to voicemail. The reclaim function in the Phone Manager application also performs this function.

Avaya IP Office Phone System Features List

New! Have you seen our new Avaya IP Office Phone System site at http://officephonesystem.co.uk? Every IP Office Phone System feature has been updated there, and it also includes all the latest information about Avaya IP Office Release 9, out September 2013.