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In terms of holding music, the IP Office system supports both internal and external music on hold. The internal source uses a WAV file of up to 30 seconds length. WAV files are industry standard making it simple to change the music to meet the customers needs. External music on hold devices connect to the 3.5mm Audio socket located on back of IP406, IP412 and IP500 base units.

Telefonix have found that some of the most successful applications of on-hold music have not neccessarily involved using music at all but spoken messages. For example, new product promotions can be effectively broadcast to your customers in this manner.

Avaya IP Office Phone System Features List

New! Have you seen our new Avaya IP Office Phone System site at http://officephonesystem.co.uk? Every IP Office Phone System feature has been updated there, and it also includes all the latest information about Avaya IP Office Release 9, out September 2013.