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Information on hold is an alternative to music on hold. Information on hold allows you to inpart information to the customer who is on hold which might be part of a sales or marketing pitch. This is especially useful for call and customer service centres, but also has uses for many other organisations.

Avaya IP Office Phone System Features List

New! Have you seen our new Avaya IP Office Phone System site at http://officephonesystem.co.uk? Every IP Office Phone System feature has been updated there, and it also includes all the latest information about Avaya IP Office Release 9, out September 2013.