Avaya Phone Systems
Avaya Phone Systems
Avaya IP Office Phone System
Avaya IP 500 Phone System
Avaya IP 412 Office Phone System
Avaya IP Office IP 406 Phone System
Avaya IP Office SOE Phone System
Avaya One-X Telephone System
Avaya Multivantage Express System
Avaya Communications Manager
Avaya Lucent Argent
Avaya Lucent INDeX Offer
Avaya Lucent Definity
Mitel Phone Systems
Mitel Phone Systems
Mitel 3300 ICP
Nortel Phone Systems
Nortel Phone Systems
BT Meridian Phone Systems
Norstar Phone Systems
BCM Phone Systems
February Offers
Nortel Phone Systems - 40% off RRP when migrating to IP500. Rebranded by BT, also known as BT Meridian, BT BCM & BT Norstar phone systems.
Siemens Phone Systems - 40% off RRP when migrating to IP500. Applies to HiPath 500, HiPath 2000, HiPath OpenOffice, HiPath 3300 & HiPath 3500.
Lucent InDEX Phone Systems - 35% off RRP when migrating to IP500. Also known as Avaya InDEX system.
IP Office Phone Systems - 30% off RRP when upgrading to IP500. Applies to IP400, IP403, IP406 & IP 412 systems.
BT/Nortel Phone System Offer
Replace your old telephone system with a new Avaya IP500 - Britain's Best Nortel migration offer! Norstar, Meridian or BCM systems can migrate to Avaya IP500 through Telefonix with an unprecedented 40% OFF RRP. Migrating is not only guaranteed to lower your ongoing maintenance fees, but will also give you the most modern features available.
- BT Meridian Phone Systems
- BT Norstar Phone Systems
- BT BCM Phone Systems
- Nortel Meridian Phone Systems
- Nortel Norstar Phone Systems
- Nortel BCM Phone Systems
Applies To
Labelled as BT phone systems for small business, the modern equivalent to the Nortel Norstar phone system, Nortel Meridian phone system and Nortel BCM phone system for most companies is the Avaya IP 500. This, the latest member of the Avaya IP Office family, is our most popular Avaya product. The IP500 is an excellently priced and featured system, coming in well below other manufacturers. This continues if your business grows: additional licences can be purchased to enable more features.
Nortel Phone System Offer:
- Complete Replacement of your Norstar, Meridian or BCM system with Avaya IP500 (see below)
-
40% OFF RRP
- the best deal offered by any Avaya dealer - Free Voicemail Lite - 4 port voicemail system for all Avaya IP Office IP500 Professional users
- Free Phone Manager Lite - Computer Telephony Interface for superior call handling via a PC based application
- Free Call barring - ensuring your users are not abusing the system
- VoIP enabled (Voice over IP) ready, has integral VCM (Voice Compression) Card which allows IP telephony, a step up to the next generation for Avaya Index users
Avaya & Nortel Compared
| Nortel Norstar & BCM | Avaya IP500 |
|---|---|
|
|
IP500 Phone System Features
IP500 phone systems come with a vast range of features. This list may seem a little overbearing but it means that we can customise the phone system for exactly your needs. Please feel free to browse these pages and compare them to other phone systems that you might consider as a replacement for your Norstar, Meridian or BCM phone systems. As an Avaya Gold business partner, our engineers are Tier 3 trained by Avaya in setting up and maintaining the system and these features.
How Much Does Your Company Spend On Conferencing?
With the ability to handle up to 64 parties or any combination thereof, the savings on conferencing alone will often make the IP500 phone system pay for itself in a matter of months. We calculated and demonstrated that the savings made by Universal Aviation over a 5 year period on conferencing alone would pay for the entire new telephone system and call recording solution. Only last week we had a client in who spends £5000/month on conferencing with BT; he was astonished to hear that conferencing is free with the IP500 and expects to pay for a new system within months.
View more ways that we can save your company money.
Improve Customer Service with Contact Centres & Call Centres
With customer service and sales becoming a particular priority during recession times, many small companies are turning towards call centre and contact centre operations to make their sales pipeline management more efficient and link into their CRM. The IP Office family integrates with a number of such call centre and contact centre packages, details and features of which are outlined below:
IP500 Business Advantages
Conferencing
Many companies spend a lot of money to network service providers such as BT in order to conduct large, business conference calls and Webinars. With IP5000, you can take charge of these types of calls and bring them back in-house. IP Office supports standard, Meet-me conferencing for up to 64-parties, with optional password protection and Web-based administration (6-party conferencing/Meet-me conferencing supported on Small Office Edition). The IP Office optional Conferencing Suite collaboration tool allows for Web-based conference scheduling, PIN-protected access and document presentation and viewing. The conference host has audio control over which participants have Speak and Listen capabilities and those that have Listen-only privileges.
Voicemail
Voicemail is standard on IP500 and you do not have to pay extra to activate voice mailboxes for each user in the system. Voicemail to email presentations comes standard with the free VoiceMail Lite..
Reliability
IP500 offers the security of a solid-state system with no moving parts. IP Office systems use Solid-State technology, with no moving parts or fans, making the systems much less susceptible to failure and downtime.
PC Integration
Do you want to be able to use your PC screen to make and receive phone calls, log incoming calls complete with Caller ID information, and see the busy status of other users in the system? This capability is free to each user with the IP Office solution.
Absent Text
Absent Text Messaging can save yourn company time in staff determining the whereabouts of their coworkers. Any IP Office station user can activate a message indicating where they are and when they will return; even across networked systems. These messages can be seen by any display set user in the system.
Telecommuter
Phone Manager Pro includes Telecommuter Mode which allows the making and receiving of calls and the retrieving of voicemails from an external phone number as if they were in the office, with Phone Manager providing the call control. This also provides the convenience of centralized billing as well as potential cost savings for remote workers and mobile work force. For the telecommuter that needs to work away from the office for long periods of time, IP Office VPN phone (models 4610/20/21 or 5610/20/21 with VPN license) includes VPN software so users can connect easily and securely to the corporate office via a standard internet connection. Not supported on BCM systems.
Call Recording
For customers waiting to reach an agent in a call group, VoiceMail Pro can tell the caller what number in line they are, and how long their wait time will be. This does not require extra-cost Call Center seat licenses. On IP500, calls can be recorded by time of day, day of week, station number, agent ID number and more. All calls or just a percentage of calls can be automatically recorded. Calls recording can also be initiated manually. With IP Office, the message, "This call is being recorded" can be turned on and off as needed.
Campaign Manager
Companies can automate information-gathering, collect revenue and run sales promotions using VoiceMail Pro's Campaign Manager. Callers can provide typical information by speaking answers or by providing touchtone input to standard questions Campaign Manager is programmed to ask. A Web Browser application makes it easy to collect completed transactions.
Email Readers
Stuck without a PC or laptop but don't want a plethora of email to come back to? By using the email reader feature of VoiceMail Pro, email messages can be read aloud.
Applications
IP500 does not require licensing for every available application.
Phone System Query
Home >> Dealers of: Phone Systems | Avaya Call Centres | Avaya IP 500 | Mitel Phone Systems | Avaya Phone Systems
